Give Employees Instant Answers to HR Policy Questions

Stop flooding HR with routine policy questions. Our AI chatbot provides instant, accurate answers about company policies, procedures, and guidelines—24/7, in plain language.

Trusted by businesses worldwide

Why Employees Prefer Self-Service HR Support

Employees shouldn’t have to wait hours for answers or feel uncomfortable asking simple HR questions. Whether it’s about benefits, policies, payroll timing, or time-off rules, uncertainty slows people down and creates unnecessary friction in the workplace. Wonderchat’s AI-powered chatbot delivers instant, confidential answers to common HR questions, available 24/7. Employees get clear, consistent information when they need it, without sending emails, opening tickets, or interrupting HR teams. By enabling secure self-service access to HR knowledge, Wonderchat keeps employees informed and productive while reducing repetitive requests—allowing HR teams to focus on complex cases, people initiatives, and strategic work.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Knowledge

Instant Policy Lookup

Employees ask policy questions in natural language and get accurate answers with source references. No more digging through employee handbooks or intranet.

Natural language policy search

Source document citations

Plain-language explanations

Knowledge

Instant Policy Lookup

Employees ask policy questions in natural language and get accurate answers with source references. No more digging through employee handbooks or intranet.

Natural language policy search

Source document citations

Plain-language explanations

Knowledge

Instant Policy Lookup

Employees ask policy questions in natural language and get accurate answers with source references. No more digging through employee handbooks or intranet.

Natural language policy search

Source document citations

Plain-language explanations

Procedures

Step-by-Step Procedure Guidance

Walk employees through common HR processes like expense reimbursement, time-off requests, or benefits enrollment with clear, sequential instructions.

Process workflow guidance

Required forms identification

Approval routing clarity

Procedures

Step-by-Step Procedure Guidance

Walk employees through common HR processes like expense reimbursement, time-off requests, or benefits enrollment with clear, sequential instructions.

Process workflow guidance

Required forms identification

Approval routing clarity

Procedures

Step-by-Step Procedure Guidance

Walk employees through common HR processes like expense reimbursement, time-off requests, or benefits enrollment with clear, sequential instructions.

Process workflow guidance

Required forms identification

Approval routing clarity

Localization

Location-Aware Policies

Automatically delivers policies specific to employee location, state laws, or country regulations. No confusion about which policy applies.

Geographic policy routing

State-specific regulations

International office differences

Localization

Location-Aware Policies

Automatically delivers policies specific to employee location, state laws, or country regulations. No confusion about which policy applies.

Geographic policy routing

State-specific regulations

International office differences

Localization

Location-Aware Policies

Automatically delivers policies specific to employee location, state laws, or country regulations. No confusion about which policy applies.

Geographic policy routing

State-specific regulations

International office differences

5-minute set up with our native integration

Reduce HR Workload with Policy Self-Service

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Privacy

Confidential HR Escalation

For sensitive issues beyond policy lookup, the chatbot creates confidential tickets to HR with employee consent. Ensures privacy for difficult topics.

Anonymous question option

Confidential ticket creation

Sensitive topic routing

Privacy

Confidential HR Escalation

For sensitive issues beyond policy lookup, the chatbot creates confidential tickets to HR with employee consent. Ensures privacy for difficult topics.

Anonymous question option

Confidential ticket creation

Sensitive topic routing

Privacy

Confidential HR Escalation

For sensitive issues beyond policy lookup, the chatbot creates confidential tickets to HR with employee consent. Ensures privacy for difficult topics.

Anonymous question option

Confidential ticket creation

Sensitive topic routing

Currency

Automatic Policy Update Alerts

When policies change, the chatbot can notify affected employees and explain what's new. Ensures everyone stays current with company policies.

Policy change notifications

What's changed summaries

Targeted employee communication

Currency

Automatic Policy Update Alerts

When policies change, the chatbot can notify affected employees and explain what's new. Ensures everyone stays current with company policies.

Policy change notifications

What's changed summaries

Targeted employee communication

Currency

Automatic Policy Update Alerts

When policies change, the chatbot can notify affected employees and explain what's new. Ensures everyone stays current with company policies.

Policy change notifications

What's changed summaries

Targeted employee communication

40+ Languages

Starts at $0.02/message

Available 24/7

Request Demo

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How do you ensure policy interpretations are accurate?

The chatbot quotes directly from approved policy documents and includes source citations. For complex interpretations, it routes to HR for human guidance.

Can it handle multilingual workforces?

Yes, the chatbot supports 50+ languages and can translate policies while maintaining legal accuracy. Official translations are recommended for compliance-critical content.

What if an employee asks about a sensitive personal situation?

The chatbot recognizes sensitive topics (harassment, discrimination, medical) and immediately offers confidential escalation to HR or appropriate resources.

Does it track what employees are asking about?

Yes, we provide analytics on common questions and knowledge gaps so HR can identify areas where policies need clarification or better communication.

Can managers get different information than employees?

Yes, the chatbot can provide role-based access to manager-specific policies, procedures, and guidance while keeping general policies available to all.

How do you keep policies synchronized with changes?

The chatbot syncs with your HR document management system or can be updated manually when policies change. Version control ensures employees get current information.

FAQ

How do you ensure policy interpretations are accurate?

The chatbot quotes directly from approved policy documents and includes source citations. For complex interpretations, it routes to HR for human guidance.

Can it handle multilingual workforces?

Yes, the chatbot supports 50+ languages and can translate policies while maintaining legal accuracy. Official translations are recommended for compliance-critical content.

What if an employee asks about a sensitive personal situation?

The chatbot recognizes sensitive topics (harassment, discrimination, medical) and immediately offers confidential escalation to HR or appropriate resources.

Does it track what employees are asking about?

Yes, we provide analytics on common questions and knowledge gaps so HR can identify areas where policies need clarification or better communication.

Can managers get different information than employees?

Yes, the chatbot can provide role-based access to manager-specific policies, procedures, and guidance while keeping general policies available to all.

How do you keep policies synchronized with changes?

The chatbot syncs with your HR document management system or can be updated manually when policies change. Version control ensures employees get current information.

FAQ

How do you ensure policy interpretations are accurate?

The chatbot quotes directly from approved policy documents and includes source citations. For complex interpretations, it routes to HR for human guidance.

Can it handle multilingual workforces?

Yes, the chatbot supports 50+ languages and can translate policies while maintaining legal accuracy. Official translations are recommended for compliance-critical content.

What if an employee asks about a sensitive personal situation?

The chatbot recognizes sensitive topics (harassment, discrimination, medical) and immediately offers confidential escalation to HR or appropriate resources.

Does it track what employees are asking about?

Yes, we provide analytics on common questions and knowledge gaps so HR can identify areas where policies need clarification or better communication.

Can managers get different information than employees?

Yes, the chatbot can provide role-based access to manager-specific policies, procedures, and guidance while keeping general policies available to all.

How do you keep policies synchronized with changes?

The chatbot syncs with your HR document management system or can be updated manually when policies change. Version control ensures employees get current information.

40+ Languages

Starts at $0.02/message

Available 24/7

Request Demo

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