AI Chatbot for IT Companies: Instant Technical Support
Handle complex software questions for customers and employees with Wonderchat's AI chatbot. Train it on your technical documentation for instant, accurate answers 24/7, reducing support tickets by up to 70%.
Trusted by businesses worldwide
Why IT Companies Choose Wonderchat
IT companies face unique challenges: complex technical queries, high support volumes, and the need for accurate, consistent answers across product documentation. Wonderchat's AI chatbot transforms how IT firms deliver support by ingesting your documentation, websites, and knowledge bases to provide instant, verifiable answers. Our platform eliminates AI hallucinations with source attribution while seamlessly escalating complex issues to your team. Deploy in minutes with our no-code platform and watch as support tickets decrease while customer satisfaction rises.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Easy 5 minute set-up
How Wonderchat Works
Technical Documentation Integration
Train AI on Your IT Knowledge Base
Build a chatbot that knows your software inside and out by training it on your documentation, knowledge bases, and support articles. Upload files or crawl your websites to create an AI that speaks your technical language.
Upload PDFs and docs
Crawl technical websites
Sync with help desks
Technical Documentation Integration
Train AI on Your IT Knowledge Base
Build a chatbot that knows your software inside and out by training it on your documentation, knowledge bases, and support articles. Upload files or crawl your websites to create an AI that speaks your technical language.
Upload PDFs and docs
Crawl technical websites
Sync with help desks
Technical Documentation Integration
Train AI on Your IT Knowledge Base
Build a chatbot that knows your software inside and out by training it on your documentation, knowledge bases, and support articles. Upload files or crawl your websites to create an AI that speaks your technical language.
Upload PDFs and docs
Crawl technical websites
Sync with help desks
Support Ticket Deflection
Handle Complex Technical Questions
Free your IT support team from answering repetitive technical questions. Our AI chatbot handles detailed software inquiries, troubleshooting steps, and implementation guides with consistent, accurate information.
Reduce support tickets
24/7 technical assistance
Consistent answers always
Support Ticket Deflection
Handle Complex Technical Questions
Free your IT support team from answering repetitive technical questions. Our AI chatbot handles detailed software inquiries, troubleshooting steps, and implementation guides with consistent, accurate information.
Reduce support tickets
24/7 technical assistance
Consistent answers always
Support Ticket Deflection
Handle Complex Technical Questions
Free your IT support team from answering repetitive technical questions. Our AI chatbot handles detailed software inquiries, troubleshooting steps, and implementation guides with consistent, accurate information.
Reduce support tickets
24/7 technical assistance
Consistent answers always
Technical Accuracy Guaranteed
Continuous Learning & Error Prevention
Ensure your IT chatbot provides only accurate technical information. When the AI encounters new scenarios or makes mistakes, your team can correct responses and train it to avoid similar errors in future conversations.
Prevent misinformation
Source attribution
Continuous improvement
Technical Accuracy Guaranteed
Continuous Learning & Error Prevention
Ensure your IT chatbot provides only accurate technical information. When the AI encounters new scenarios or makes mistakes, your team can correct responses and train it to avoid similar errors in future conversations.
Prevent misinformation
Source attribution
Continuous improvement
Technical Accuracy Guaranteed
Continuous Learning & Error Prevention
Ensure your IT chatbot provides only accurate technical information. When the AI encounters new scenarios or makes mistakes, your team can correct responses and train it to avoid similar errors in future conversations.
Prevent misinformation
Source attribution
Continuous improvement
5-minute set up
Deploy Your IT Support Chatbot in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Escalation Management
Smooth Handoff to IT Specialists
When technical issues exceed the chatbot's capabilities, conversations transition seamlessly to your IT specialists. Collect relevant details and context before escalation, saving valuable troubleshooting time.
Context preservation
Ticket pre-qualification
Direct live support
Escalation Management
Smooth Handoff to IT Specialists
When technical issues exceed the chatbot's capabilities, conversations transition seamlessly to your IT specialists. Collect relevant details and context before escalation, saving valuable troubleshooting time.
Context preservation
Ticket pre-qualification
Direct live support
Escalation Management
Smooth Handoff to IT Specialists
When technical issues exceed the chatbot's capabilities, conversations transition seamlessly to your IT specialists. Collect relevant details and context before escalation, saving valuable troubleshooting time.
Context preservation
Ticket pre-qualification
Direct live support
IT Support Analytics
Track Technical Support Metrics
Gain insights into common technical issues, knowledge gaps, and chatbot performance. Identify trending problems, measure resolution rates, and continuously optimize your documentation and support processes.
Knowledge gap detection
Performance tracking
Documentation improvement
IT Support Analytics
Track Technical Support Metrics
Gain insights into common technical issues, knowledge gaps, and chatbot performance. Identify trending problems, measure resolution rates, and continuously optimize your documentation and support processes.
Knowledge gap detection
Performance tracking
Documentation improvement
IT Support Analytics
Track Technical Support Metrics
Gain insights into common technical issues, knowledge gaps, and chatbot performance. Identify trending problems, measure resolution rates, and continuously optimize your documentation and support processes.
Knowledge gap detection
Performance tracking
Documentation improvement
40+ Languages
Starts at $0.02/message
Available 24/7
Automate Your IT Support Today
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How quickly can we deploy an IT support chatbot?
You can deploy a fully functional IT support chatbot in under 5 minutes using our no-code platform. Simply upload your technical documentation (PDF, DOCX, TXT files), point our crawler to your knowledge base websites, or sync with your existing help desk solutions like Zendesk. The AI immediately begins learning from your content and can start handling technical support inquiries right away.
Can the chatbot handle complex technical software questions?
Yes, Wonderchat excels at handling complex technical queries for IT companies. By training on your specific documentation, knowledge bases, and support articles, the AI builds an in-depth understanding of your software, services, and technical processes. The chatbot can explain intricate features, provide troubleshooting steps, and deliver accurate technical information with source attribution to verify answers. For questions beyond its capabilities, it seamlessly escalates to your technical specialists.
How does the chatbot stay updated with our evolving IT documentation?
Wonderchat features robust crawling capabilities that keep your chatbot up-to-date with your latest technical documentation. You can set up automatic re-crawling of your websites and knowledge bases, or manually trigger updates when you release new features or documentation. The AI continuously learns from actual conversations, with your team able to correct any inaccuracies to improve future responses. This ensures your chatbot always provides current information about your IT solutions.
Can we integrate the chatbot with our existing IT support systems?
Absolutely. Wonderchat integrates seamlessly with your existing IT support infrastructure, including helpdesks (Zendesk, Freshdesk), CRMs, and communication tools like Slack and Discord. When issues require human expertise, the chatbot can automatically create support tickets with all relevant context. We also offer a comprehensive REST API and JavaScript SDK for custom integrations with your proprietary IT systems, ensuring a cohesive support ecosystem.
Is the chatbot secure enough for sensitive IT information?
Wonderchat is built with enterprise-grade security for IT companies handling sensitive information. We offer SOC 2 and GDPR compliance, ensuring your technical documentation and customer interactions remain secure. Role-based access controls let you manage who can train and modify the AI, while our flexible deployment options via API/SDK accommodate your specific security requirements. You can confidently use Wonderchat for both customer-facing support and internal IT knowledge bases.
How do we measure the ROI of implementing an IT support chatbot?
Wonderchat provides comprehensive analytics to measure your IT support chatbot's ROI. Track metrics like support ticket deflection rates (typically reducing tickets by up to 70%), resolution times, and common technical questions. The dashboard identifies knowledge gaps in your documentation and areas where users frequently need assistance. These insights help quantify time saved by your IT team, improved response times for customers, and opportunities to enhance your technical documentation based on real user needs.
FAQ
How quickly can we deploy an IT support chatbot?
You can deploy a fully functional IT support chatbot in under 5 minutes using our no-code platform. Simply upload your technical documentation (PDF, DOCX, TXT files), point our crawler to your knowledge base websites, or sync with your existing help desk solutions like Zendesk. The AI immediately begins learning from your content and can start handling technical support inquiries right away.
Can the chatbot handle complex technical software questions?
Yes, Wonderchat excels at handling complex technical queries for IT companies. By training on your specific documentation, knowledge bases, and support articles, the AI builds an in-depth understanding of your software, services, and technical processes. The chatbot can explain intricate features, provide troubleshooting steps, and deliver accurate technical information with source attribution to verify answers. For questions beyond its capabilities, it seamlessly escalates to your technical specialists.
How does the chatbot stay updated with our evolving IT documentation?
Wonderchat features robust crawling capabilities that keep your chatbot up-to-date with your latest technical documentation. You can set up automatic re-crawling of your websites and knowledge bases, or manually trigger updates when you release new features or documentation. The AI continuously learns from actual conversations, with your team able to correct any inaccuracies to improve future responses. This ensures your chatbot always provides current information about your IT solutions.
Can we integrate the chatbot with our existing IT support systems?
Absolutely. Wonderchat integrates seamlessly with your existing IT support infrastructure, including helpdesks (Zendesk, Freshdesk), CRMs, and communication tools like Slack and Discord. When issues require human expertise, the chatbot can automatically create support tickets with all relevant context. We also offer a comprehensive REST API and JavaScript SDK for custom integrations with your proprietary IT systems, ensuring a cohesive support ecosystem.
Is the chatbot secure enough for sensitive IT information?
Wonderchat is built with enterprise-grade security for IT companies handling sensitive information. We offer SOC 2 and GDPR compliance, ensuring your technical documentation and customer interactions remain secure. Role-based access controls let you manage who can train and modify the AI, while our flexible deployment options via API/SDK accommodate your specific security requirements. You can confidently use Wonderchat for both customer-facing support and internal IT knowledge bases.
How do we measure the ROI of implementing an IT support chatbot?
Wonderchat provides comprehensive analytics to measure your IT support chatbot's ROI. Track metrics like support ticket deflection rates (typically reducing tickets by up to 70%), resolution times, and common technical questions. The dashboard identifies knowledge gaps in your documentation and areas where users frequently need assistance. These insights help quantify time saved by your IT team, improved response times for customers, and opportunities to enhance your technical documentation based on real user needs.
FAQ
How quickly can we deploy an IT support chatbot?
You can deploy a fully functional IT support chatbot in under 5 minutes using our no-code platform. Simply upload your technical documentation (PDF, DOCX, TXT files), point our crawler to your knowledge base websites, or sync with your existing help desk solutions like Zendesk. The AI immediately begins learning from your content and can start handling technical support inquiries right away.
Can the chatbot handle complex technical software questions?
Yes, Wonderchat excels at handling complex technical queries for IT companies. By training on your specific documentation, knowledge bases, and support articles, the AI builds an in-depth understanding of your software, services, and technical processes. The chatbot can explain intricate features, provide troubleshooting steps, and deliver accurate technical information with source attribution to verify answers. For questions beyond its capabilities, it seamlessly escalates to your technical specialists.
How does the chatbot stay updated with our evolving IT documentation?
Wonderchat features robust crawling capabilities that keep your chatbot up-to-date with your latest technical documentation. You can set up automatic re-crawling of your websites and knowledge bases, or manually trigger updates when you release new features or documentation. The AI continuously learns from actual conversations, with your team able to correct any inaccuracies to improve future responses. This ensures your chatbot always provides current information about your IT solutions.
Can we integrate the chatbot with our existing IT support systems?
Absolutely. Wonderchat integrates seamlessly with your existing IT support infrastructure, including helpdesks (Zendesk, Freshdesk), CRMs, and communication tools like Slack and Discord. When issues require human expertise, the chatbot can automatically create support tickets with all relevant context. We also offer a comprehensive REST API and JavaScript SDK for custom integrations with your proprietary IT systems, ensuring a cohesive support ecosystem.
Is the chatbot secure enough for sensitive IT information?
Wonderchat is built with enterprise-grade security for IT companies handling sensitive information. We offer SOC 2 and GDPR compliance, ensuring your technical documentation and customer interactions remain secure. Role-based access controls let you manage who can train and modify the AI, while our flexible deployment options via API/SDK accommodate your specific security requirements. You can confidently use Wonderchat for both customer-facing support and internal IT knowledge bases.
How do we measure the ROI of implementing an IT support chatbot?
Wonderchat provides comprehensive analytics to measure your IT support chatbot's ROI. Track metrics like support ticket deflection rates (typically reducing tickets by up to 70%), resolution times, and common technical questions. The dashboard identifies knowledge gaps in your documentation and areas where users frequently need assistance. These insights help quantify time saved by your IT team, improved response times for customers, and opportunities to enhance your technical documentation based on real user needs.
40+ Languages
Starts at $0.02/message
Available 24/7
Automate Your IT Support Today
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited