AI Chatbot with Live Chat: Automate Support & Scale Effortlessly

Wonderchat's AI chatbot with live chat deflects up to 70% of support queries 24/7 while seamlessly escalating complex conversations to your team. Deploy in minutes with no coding required.

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Trusted by businesses worldwide

Why Combine AI Chatbots with Live Chat

Stop drowning in support tickets. Wonderchat's powerful no-code platform bridges automated intelligence with human expertise, giving you the best of both worlds. Train your AI on your unique content to handle routine inquiries instantly, while complex conversations are intelligently routed to your support team. This hybrid approach ensures every customer gets the right level of assistance at the right time. With Wonderchat, you'll reduce response times, lower support costs, and deliver superior customer experiences across your website - all while maintaining the human touch when it matters most.

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Easy 5 minute set-up

How Wonderchat Works

Seamless AI to Human Handoff

Smart Escalation to Live Agents

When conversations get complex, Wonderchat automatically routes customers to your team via email, helpdesk tickets, or built-in live chat interface for personalized assistance.

Custom handover forms

Smart department routing

No conversation gaps

Knowledge-Powered AI Responses

Train Your AI on Your Data

Create intelligent chatbots by training them on your website content, documents, and help desk articles to provide accurate, brand-consistent responses to common customer queries.

Website crawling

Document uploads

Multiple file formats

24/7 Automated Support

Handle Common Questions Instantly

Deflect up to 70% of routine support queries with highly accurate AI responses, freeing your team to focus on complex issues that require human expertise.

Instant 24/7 responses

Consistent answers

Reduced support volume

5-minute set up with our native integration

Set Up Your AI Chatbot with Live Chat in Minutes

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1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Capture More Qualified Leads

Convert Visitors Into Opportunities

Turn conversations into revenue with proactive lead capture flows that collect contact information, qualify prospects, and integrate with your CRM to streamline your sales pipeline.

CRM integration

Calendar booking

Qualifying questions

Data-Driven Optimization

Track Performance & Identify Gaps

Gain valuable insights into customer interactions, popular queries, resolution rates, and areas where your AI needs improvement to continuously enhance your support strategy.

Conversation analytics

Knowledge gap detection

ROI measurement

40+ Languages

Starts at $0.02/message

Available 24/7

Start Your AI Chatbot With Live Chat

Start for Free

View Demo

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

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Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does the AI to live chat handover work?

When a conversation requires human assistance, Wonderchat's AI chatbot seamlessly transfers the interaction to your support team. This happens through three possible channels: 1. Email notifications sent directly to your support email 2. Automatic ticket creation in helpdesk systems like Zendesk or Freshdesk 3. Real-time handoff to available agents through our built-in live chat interface The system can be configured to trigger handovers based on specific conditions, such as the AI's inability to answer, customer request for human help, or after a certain number of messages. Before escalation, the chatbot can collect relevant information from the customer to help your team provide more effective assistance.

Can I train the AI chatbot on my specific products and services?

Yes! Wonderchat's AI chatbot can be quickly trained on your unique content through multiple methods: - Website crawling: Automatically index entire websites or specific pages - Document uploads: Train on PDFs, DOCX, TXT, and other file formats - Help desk integration: Sync with platforms like Zendesk to leverage existing knowledge bases The platform supports continuous learning, with both automatic and manual re-crawling options to keep your chatbot's knowledge current with your latest content. This ensures your chatbot provides accurate, up-to-date information about your specific products and services.

What percentage of support queries can the AI chatbot handle?

Wonderchat's AI chatbot typically deflects up to 70% of common support queries, allowing your human agents to focus on more complex issues. The exact percentage depends on several factors, including the quality and comprehensiveness of your training data, the nature of your business, and the types of questions your customers typically ask. As your AI chatbot continues to learn from interactions and as you expand its knowledge base, this percentage can increase over time. The built-in analytics dashboard helps you identify knowledge gaps and optimization opportunities to continuously improve the chatbot's effectiveness.

Does the AI chatbot integrate with my existing CRM and helpdesk?

Absolutely. Wonderchat offers seamless integration with popular CRM and helpdesk platforms, including: - HubSpot - Zendesk - Freshdesk - Kustomer - And many others via Zapier These integrations allow the AI chatbot to create support tickets, update customer records, and sync lead information automatically. For more specialized needs, Wonderchat provides a comprehensive REST API and JavaScript SDK to enable custom integrations with your existing tech stack.

How quickly can I deploy an AI chatbot with live chat functionality?

With Wonderchat's no-code platform, you can deploy a fully functional AI chatbot with live chat capabilities in under 5 minutes. The setup process is straightforward: 1. Create your Wonderchat account 2. Train your AI by connecting your data sources (website, documents, etc.) 3. Configure your chatbot's appearance and behavior 4. Set up human handover preferences 5. Add the widget to your website with a simple code snippet Once deployed, the chatbot immediately begins handling customer queries while providing seamless escalation to your support team when needed.

Is Wonderchat secure and compliant with data protection regulations?

Yes, Wonderchat is built with enterprise-grade security and compliance in mind. The platform is: - SOC 2 compliant - GDPR compliant - Built with robust data encryption and security protocols This makes Wonderchat suitable for businesses in regulated industries and organizations handling sensitive customer data. We prioritize the security and privacy of your information and that of your customers.

FAQ

How does the AI to live chat handover work?

When a conversation requires human assistance, Wonderchat's AI chatbot seamlessly transfers the interaction to your support team. This happens through three possible channels: 1. Email notifications sent directly to your support email 2. Automatic ticket creation in helpdesk systems like Zendesk or Freshdesk 3. Real-time handoff to available agents through our built-in live chat interface The system can be configured to trigger handovers based on specific conditions, such as the AI's inability to answer, customer request for human help, or after a certain number of messages. Before escalation, the chatbot can collect relevant information from the customer to help your team provide more effective assistance.

Can I train the AI chatbot on my specific products and services?

Yes! Wonderchat's AI chatbot can be quickly trained on your unique content through multiple methods: - Website crawling: Automatically index entire websites or specific pages - Document uploads: Train on PDFs, DOCX, TXT, and other file formats - Help desk integration: Sync with platforms like Zendesk to leverage existing knowledge bases The platform supports continuous learning, with both automatic and manual re-crawling options to keep your chatbot's knowledge current with your latest content. This ensures your chatbot provides accurate, up-to-date information about your specific products and services.

What percentage of support queries can the AI chatbot handle?

Wonderchat's AI chatbot typically deflects up to 70% of common support queries, allowing your human agents to focus on more complex issues. The exact percentage depends on several factors, including the quality and comprehensiveness of your training data, the nature of your business, and the types of questions your customers typically ask. As your AI chatbot continues to learn from interactions and as you expand its knowledge base, this percentage can increase over time. The built-in analytics dashboard helps you identify knowledge gaps and optimization opportunities to continuously improve the chatbot's effectiveness.

Does the AI chatbot integrate with my existing CRM and helpdesk?

Absolutely. Wonderchat offers seamless integration with popular CRM and helpdesk platforms, including: - HubSpot - Zendesk - Freshdesk - Kustomer - And many others via Zapier These integrations allow the AI chatbot to create support tickets, update customer records, and sync lead information automatically. For more specialized needs, Wonderchat provides a comprehensive REST API and JavaScript SDK to enable custom integrations with your existing tech stack.

How quickly can I deploy an AI chatbot with live chat functionality?

With Wonderchat's no-code platform, you can deploy a fully functional AI chatbot with live chat capabilities in under 5 minutes. The setup process is straightforward: 1. Create your Wonderchat account 2. Train your AI by connecting your data sources (website, documents, etc.) 3. Configure your chatbot's appearance and behavior 4. Set up human handover preferences 5. Add the widget to your website with a simple code snippet Once deployed, the chatbot immediately begins handling customer queries while providing seamless escalation to your support team when needed.

Is Wonderchat secure and compliant with data protection regulations?

Yes, Wonderchat is built with enterprise-grade security and compliance in mind. The platform is: - SOC 2 compliant - GDPR compliant - Built with robust data encryption and security protocols This makes Wonderchat suitable for businesses in regulated industries and organizations handling sensitive customer data. We prioritize the security and privacy of your information and that of your customers.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Your AI Chatbot With Live Chat

Start for Free

View Demo

14-day free trial. No credit card required

The platform to build AI agents that feel human

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© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

Product

Pricing

Customers

Changelog

Roadmap

Resources

Blog

Documentation

Affiliates

Careers

Tools

Features

Legal

Terms of Service

Privacy Policy

Cookie Policy

Usage Policy

GDPR Trust Portal

Security Portal

Site

Back to Top

© 2025 Wonderchat Private Limited