Multichannel Chatbot Tools for Unified Customer Experience
Deploy one AI chatbot across your website, apps, Slack, and communication platforms. Train once on your data and deliver consistent, instant responses everywhere your customers engage.
Trusted by businesses worldwide
Why Choose Multichannel Chatbot Solutions
Managing separate chatbots across different channels creates fragmented customer experiences and duplicates your workload. Wonderchat's multichannel solution allows you to build one intelligent AI chatbot and deploy it everywhere. Train on your websites, documents, and help desk content once, then provide consistent answers across all customer touchpoints. With continuous learning capabilities and source-attributed answers, your multichannel bot delivers accurate information while seamlessly integrating with your existing tech stack, ensuring a unified experience regardless of where customers engage.
Emily
AI Agent
Wonderbot
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hey i’d like to upgrade to enterprise please
Wonderbot
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Easy 5 minute set-up
How Wonderchat Works
One Bot, Multiple Channels
Train AI Once, Deploy Everywhere
Build a single AI chatbot trained on your unique content and deploy it across all customer touchpoints. Ensure consistent responses whether customers engage on your website, mobile app, or messaging platforms.
Website integration
Mobile SDK deployment
Slack/messaging platform support
One Bot, Multiple Channels
Train AI Once, Deploy Everywhere
Build a single AI chatbot trained on your unique content and deploy it across all customer touchpoints. Ensure consistent responses whether customers engage on your website, mobile app, or messaging platforms.
Website integration
Mobile SDK deployment
Slack/messaging platform support
One Bot, Multiple Channels
Train AI Once, Deploy Everywhere
Build a single AI chatbot trained on your unique content and deploy it across all customer touchpoints. Ensure consistent responses whether customers engage on your website, mobile app, or messaging platforms.
Website integration
Mobile SDK deployment
Slack/messaging platform support
Cross-Channel Customer Journeys
Automate Complex Workflows Anywhere
Create structured conversation flows that work seamlessly across channels, guiding users through lead qualification, appointment booking, or support processes with consistent experiences regardless of entry point.
Consistent user journeys
Channel-specific adaptations
Conditional conversation paths
Cross-Channel Customer Journeys
Automate Complex Workflows Anywhere
Create structured conversation flows that work seamlessly across channels, guiding users through lead qualification, appointment booking, or support processes with consistent experiences regardless of entry point.
Consistent user journeys
Channel-specific adaptations
Conditional conversation paths
Cross-Channel Customer Journeys
Automate Complex Workflows Anywhere
Create structured conversation flows that work seamlessly across channels, guiding users through lead qualification, appointment booking, or support processes with consistent experiences regardless of entry point.
Consistent user journeys
Channel-specific adaptations
Conditional conversation paths
Unified Support Experience
Smooth Handoff Across All Channels
Ensure seamless transitions from AI to human support across any channel. Collect customer details and route conversations to the right agent via email, help desk, or connect directly with a live agent.
Cross-channel conversation history
Smart routing capabilities
Contextual handover data
Unified Support Experience
Smooth Handoff Across All Channels
Ensure seamless transitions from AI to human support across any channel. Collect customer details and route conversations to the right agent via email, help desk, or connect directly with a live agent.
Cross-channel conversation history
Smart routing capabilities
Contextual handover data
Unified Support Experience
Smooth Handoff Across All Channels
Ensure seamless transitions from AI to human support across any channel. Collect customer details and route conversations to the right agent via email, help desk, or connect directly with a live agent.
Cross-channel conversation history
Smart routing capabilities
Contextual handover data
5-minute set up with our native integration
Start Unifying Your Customer Experience Today
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Multichannel Analytics
Unified Insights Across All Channels
Track and analyze chat performance across all platforms with comprehensive analytics. Identify trends, compare channel effectiveness, and optimize your chatbot strategy based on actual user interactions.
Channel comparison metrics
Unified reporting dashboard
Cross-channel user journeys
Multichannel Analytics
Unified Insights Across All Channels
Track and analyze chat performance across all platforms with comprehensive analytics. Identify trends, compare channel effectiveness, and optimize your chatbot strategy based on actual user interactions.
Channel comparison metrics
Unified reporting dashboard
Cross-channel user journeys
Multichannel Analytics
Unified Insights Across All Channels
Track and analyze chat performance across all platforms with comprehensive analytics. Identify trends, compare channel effectiveness, and optimize your chatbot strategy based on actual user interactions.
Channel comparison metrics
Unified reporting dashboard
Cross-channel user journeys
Consistent Customer Experience
Accurate Answers Everywhere
Deliver the same high-quality, accurate responses to common questions regardless of which channel customers use. Deflect up to 70% of repetitive queries while maintaining brand consistency across all touchpoints.
24/7 multichannel support
Consistent brand voice
Reduced support tickets
Consistent Customer Experience
Accurate Answers Everywhere
Deliver the same high-quality, accurate responses to common questions regardless of which channel customers use. Deflect up to 70% of repetitive queries while maintaining brand consistency across all touchpoints.
24/7 multichannel support
Consistent brand voice
Reduced support tickets
Consistent Customer Experience
Accurate Answers Everywhere
Deliver the same high-quality, accurate responses to common questions regardless of which channel customers use. Deflect up to 70% of repetitive queries while maintaining brand consistency across all touchpoints.
24/7 multichannel support
Consistent brand voice
Reduced support tickets
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Multichannel Chatbot Solution
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
What channels can Wonderchat's multichannel chatbot support?
Wonderchat's multichannel chatbot can be deployed across multiple channels including your public websites, internal intranets, Slack, and mobile applications via our SDK. This ensures your customers and employees receive consistent, accurate responses regardless of which platform they use to engage with your business.
How does Wonderchat keep information consistent across channels?
Wonderchat maintains consistency by training a single AI on your data sources (websites, documents, help desks) and deploying it across all channels. Our platform features robust crawling capabilities that continuously update your AI's knowledge base through automatic and manual re-crawling options, ensuring all channels provide the most current information.
Can I customize the chatbot experience for different channels?
Yes, while maintaining consistent knowledge across channels, you can customize the appearance, tone, and conversational flow for each channel to match specific requirements. This allows you to tailor the user experience appropriately for website visitors, mobile app users, or internal team members while ensuring information accuracy.
How does the multichannel chatbot handle complex inquiries?
When the AI encounters complex inquiries it can't resolve, Wonderchat offers seamless human handover options. The system can route escalations directly to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through a built-in interface, ensuring no customer query goes unresolved regardless of the channel.
What analytics do I get from multichannel conversations?
Wonderchat provides comprehensive analytics across all channels, giving you deep insights into user interactions and knowledge consumption. You can identify information gaps, track resolution rates across different platforms, and use these insights to continuously refine your content and optimize your AI's performance for each channel.
How does Wonderchat integrate with my existing systems?
Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks, e-commerce platforms, and communication tools. We offer native integrations with platforms like HubSpot, Zendesk, Shopify, and Slack, plus a Zapier connection for thousands of other applications, ensuring your multichannel chatbot works within your established workflows.
FAQ
What channels can Wonderchat's multichannel chatbot support?
Wonderchat's multichannel chatbot can be deployed across multiple channels including your public websites, internal intranets, Slack, and mobile applications via our SDK. This ensures your customers and employees receive consistent, accurate responses regardless of which platform they use to engage with your business.
How does Wonderchat keep information consistent across channels?
Wonderchat maintains consistency by training a single AI on your data sources (websites, documents, help desks) and deploying it across all channels. Our platform features robust crawling capabilities that continuously update your AI's knowledge base through automatic and manual re-crawling options, ensuring all channels provide the most current information.
Can I customize the chatbot experience for different channels?
Yes, while maintaining consistent knowledge across channels, you can customize the appearance, tone, and conversational flow for each channel to match specific requirements. This allows you to tailor the user experience appropriately for website visitors, mobile app users, or internal team members while ensuring information accuracy.
How does the multichannel chatbot handle complex inquiries?
When the AI encounters complex inquiries it can't resolve, Wonderchat offers seamless human handover options. The system can route escalations directly to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through a built-in interface, ensuring no customer query goes unresolved regardless of the channel.
What analytics do I get from multichannel conversations?
Wonderchat provides comprehensive analytics across all channels, giving you deep insights into user interactions and knowledge consumption. You can identify information gaps, track resolution rates across different platforms, and use these insights to continuously refine your content and optimize your AI's performance for each channel.
How does Wonderchat integrate with my existing systems?
Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks, e-commerce platforms, and communication tools. We offer native integrations with platforms like HubSpot, Zendesk, Shopify, and Slack, plus a Zapier connection for thousands of other applications, ensuring your multichannel chatbot works within your established workflows.
FAQ
What channels can Wonderchat's multichannel chatbot support?
Wonderchat's multichannel chatbot can be deployed across multiple channels including your public websites, internal intranets, Slack, and mobile applications via our SDK. This ensures your customers and employees receive consistent, accurate responses regardless of which platform they use to engage with your business.
How does Wonderchat keep information consistent across channels?
Wonderchat maintains consistency by training a single AI on your data sources (websites, documents, help desks) and deploying it across all channels. Our platform features robust crawling capabilities that continuously update your AI's knowledge base through automatic and manual re-crawling options, ensuring all channels provide the most current information.
Can I customize the chatbot experience for different channels?
Yes, while maintaining consistent knowledge across channels, you can customize the appearance, tone, and conversational flow for each channel to match specific requirements. This allows you to tailor the user experience appropriately for website visitors, mobile app users, or internal team members while ensuring information accuracy.
How does the multichannel chatbot handle complex inquiries?
When the AI encounters complex inquiries it can't resolve, Wonderchat offers seamless human handover options. The system can route escalations directly to support emails, create tickets in helpdesks like Zendesk and Freshdesk, or enable live agent takeover through a built-in interface, ensuring no customer query goes unresolved regardless of the channel.
What analytics do I get from multichannel conversations?
Wonderchat provides comprehensive analytics across all channels, giving you deep insights into user interactions and knowledge consumption. You can identify information gaps, track resolution rates across different platforms, and use these insights to continuously refine your content and optimize your AI's performance for each channel.
How does Wonderchat integrate with my existing systems?
Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks, e-commerce platforms, and communication tools. We offer native integrations with platforms like HubSpot, Zendesk, Shopify, and Slack, plus a Zapier connection for thousands of other applications, ensuring your multichannel chatbot works within your established workflows.
40+ Languages
Starts at $0.02/message
Available 24/7
Deploy Your Multichannel Chatbot Solution
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited