No-Code Automated Phone Response Solution for Customer Service

Deflect up to 70% of customer service calls with our AI-powered, no-code solution. Wonderchat trains on your existing documents to provide instant, accurate responses 24/7, freeing your agents for complex issues.

Trusted by businesses worldwide

Automate Phone Responses Without Coding Skills

Your support team is drowning in repetitive calls. Customer wait times are increasing, and your agents are burning out handling the same questions daily. Wonderchat's no-code platform transforms your existing knowledge base into an intelligent automated phone response system that provides instant, accurate answers to common questions. With our solution, you'll reduce call volume, slash response times, and enable your human agents to focus on complex issues that truly require their expertise. All without writing a single line of code.

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Easy 5 minute set-up

How Wonderchat Works

Automated Phone Response System

Handle Common Questions Automatically

Let AI answer your most frequent customer queries with consistent, accurate information. Reduce call volume and free up your human agents to handle complex issues that truly need their expertise.

24/7 instant answers

Reduce agent workload

Consistent information delivery

Automated Phone Response System

Handle Common Questions Automatically

Let AI answer your most frequent customer queries with consistent, accurate information. Reduce call volume and free up your human agents to handle complex issues that truly need their expertise.

24/7 instant answers

Reduce agent workload

Consistent information delivery

Automated Phone Response System

Handle Common Questions Automatically

Let AI answer your most frequent customer queries with consistent, accurate information. Reduce call volume and free up your human agents to handle complex issues that truly need their expertise.

24/7 instant answers

Reduce agent workload

Consistent information delivery

No Technical Skills Required

Train AI on Your Support Knowledge

Easily upload your support documents, FAQs, and website content to train your automated phone response system. No coding skills needed to create a fully functioning solution in minutes.

Upload existing documents

Crawl website content

Sync with helpdesk systems

No Technical Skills Required

Train AI on Your Support Knowledge

Easily upload your support documents, FAQs, and website content to train your automated phone response system. No coding skills needed to create a fully functioning solution in minutes.

Upload existing documents

Crawl website content

Sync with helpdesk systems

No Technical Skills Required

Train AI on Your Support Knowledge

Easily upload your support documents, FAQs, and website content to train your automated phone response system. No coding skills needed to create a fully functioning solution in minutes.

Upload existing documents

Crawl website content

Sync with helpdesk systems

Seamless Escalation Path

Smart Handoff to Human Agents

When customer queries require human expertise, Wonderchat automatically routes conversations to your support team with full context, ensuring a smooth transition and exceptional customer experience.

Contextual handovers

Email ticket creation

Live agent connection

Seamless Escalation Path

Smart Handoff to Human Agents

When customer queries require human expertise, Wonderchat automatically routes conversations to your support team with full context, ensuring a smooth transition and exceptional customer experience.

Contextual handovers

Email ticket creation

Live agent connection

Seamless Escalation Path

Smart Handoff to Human Agents

When customer queries require human expertise, Wonderchat automatically routes conversations to your support team with full context, ensuring a smooth transition and exceptional customer experience.

Contextual handovers

Email ticket creation

Live agent connection

5-minute set up with our native integration

Set Up Your Automated Phone Response Solution in Minutes

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Performance Tracking

Measure Impact with Built-in Analytics

Track call deflection rates, most common customer queries, and resolution success to continuously improve your automated phone response system and identify knowledge gaps.

Call deflection metrics

Query trend analysis

Improvement insights

Performance Tracking

Measure Impact with Built-in Analytics

Track call deflection rates, most common customer queries, and resolution success to continuously improve your automated phone response system and identify knowledge gaps.

Call deflection metrics

Query trend analysis

Improvement insights

Performance Tracking

Measure Impact with Built-in Analytics

Track call deflection rates, most common customer queries, and resolution success to continuously improve your automated phone response system and identify knowledge gaps.

Call deflection metrics

Query trend analysis

Improvement insights

Beyond Simple Responses

Create Custom Support Workflows

Build intelligent conversation flows that guide customers through complex processes like order tracking, returns, or account updates without human intervention.

Multi-step automation

Conditional logic

Custom response paths

Beyond Simple Responses

Create Custom Support Workflows

Build intelligent conversation flows that guide customers through complex processes like order tracking, returns, or account updates without human intervention.

Multi-step automation

Conditional logic

Custom response paths

Beyond Simple Responses

Create Custom Support Workflows

Build intelligent conversation flows that guide customers through complex processes like order tracking, returns, or account updates without human intervention.

Multi-step automation

Conditional logic

Custom response paths

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Customer Service Calls

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does the no-code automated phone response system work?

Wonderchat's no-code solution works by training AI on your existing knowledge base - including websites, documents (PDF, DOCX, TXT), and help desk content. The system automatically understands and responds to customer inquiries in natural language, providing accurate answers instantly. When customers call with common questions, the AI handles these interactions automatically, and for complex issues, it seamlessly routes to human agents with full context. No programming skills are required to set up or maintain the system.

Can the automated response system integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks (like Zendesk and Freshdesk), and communication tools. We offer native integrations with popular platforms such as HubSpot, Shopify, Slack, Discord, and Google Drive. For additional connectivity, our Zapier integration enables connection to thousands of other applications. We also provide a REST API for programmatic interactions and a JavaScript SDK for custom implementations, ensuring our solution works within your current infrastructure.

How accurate are the automated responses?

Wonderchat delivers highly accurate responses by training exclusively on your approved content. Unlike general AI chatbots, our solution only provides information sourced directly from your knowledge base, eliminating AI hallucinations. The platform features continuous learning capabilities and hallucination correction, allowing you to review and improve responses over time. With automatic and manual re-crawling options, your automated response system stays updated with your latest information, ensuring accuracy and relevance.

What percentage of calls can be automated?

Based on our customer data, Wonderchat's solution can deflect up to 70% of common support queries. The exact percentage varies depending on your industry, customer base, and the nature of support inquiries. Typically, businesses see the highest automation rates for frequently asked questions about policies, product information, account management, and basic troubleshooting. Complex or unique issues that require human judgment are automatically escalated to your support team.

Is the automated phone response system secure for sensitive data?

Absolutely. Wonderchat is built with enterprise-grade security standards, including SOC 2 and GDPR compliance. This makes our solution suitable for organizations handling sensitive customer data and those in regulated industries. We offer flexible deployment options via API/SDK and custom integrations to meet specific security requirements. Our platform is designed to provide secure, scalable, and tailored automated response solutions while maintaining the highest data protection standards.

How long does it take to implement the automated phone system?

With Wonderchat's no-code platform, you can create and deploy a fully functional automated response system in under 5 minutes. The process is straightforward: upload your knowledge base documents, connect to your website for crawling, or sync with your help desk system. The AI automatically processes this information to build its knowledge base. After a quick configuration of your preferences for appearance and behavior, your automated system is ready to handle customer inquiries. Ongoing maintenance is minimal, with automatic updates keeping your system current.

FAQ

How does the no-code automated phone response system work?

Wonderchat's no-code solution works by training AI on your existing knowledge base - including websites, documents (PDF, DOCX, TXT), and help desk content. The system automatically understands and responds to customer inquiries in natural language, providing accurate answers instantly. When customers call with common questions, the AI handles these interactions automatically, and for complex issues, it seamlessly routes to human agents with full context. No programming skills are required to set up or maintain the system.

Can the automated response system integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks (like Zendesk and Freshdesk), and communication tools. We offer native integrations with popular platforms such as HubSpot, Shopify, Slack, Discord, and Google Drive. For additional connectivity, our Zapier integration enables connection to thousands of other applications. We also provide a REST API for programmatic interactions and a JavaScript SDK for custom implementations, ensuring our solution works within your current infrastructure.

How accurate are the automated responses?

Wonderchat delivers highly accurate responses by training exclusively on your approved content. Unlike general AI chatbots, our solution only provides information sourced directly from your knowledge base, eliminating AI hallucinations. The platform features continuous learning capabilities and hallucination correction, allowing you to review and improve responses over time. With automatic and manual re-crawling options, your automated response system stays updated with your latest information, ensuring accuracy and relevance.

What percentage of calls can be automated?

Based on our customer data, Wonderchat's solution can deflect up to 70% of common support queries. The exact percentage varies depending on your industry, customer base, and the nature of support inquiries. Typically, businesses see the highest automation rates for frequently asked questions about policies, product information, account management, and basic troubleshooting. Complex or unique issues that require human judgment are automatically escalated to your support team.

Is the automated phone response system secure for sensitive data?

Absolutely. Wonderchat is built with enterprise-grade security standards, including SOC 2 and GDPR compliance. This makes our solution suitable for organizations handling sensitive customer data and those in regulated industries. We offer flexible deployment options via API/SDK and custom integrations to meet specific security requirements. Our platform is designed to provide secure, scalable, and tailored automated response solutions while maintaining the highest data protection standards.

How long does it take to implement the automated phone system?

With Wonderchat's no-code platform, you can create and deploy a fully functional automated response system in under 5 minutes. The process is straightforward: upload your knowledge base documents, connect to your website for crawling, or sync with your help desk system. The AI automatically processes this information to build its knowledge base. After a quick configuration of your preferences for appearance and behavior, your automated system is ready to handle customer inquiries. Ongoing maintenance is minimal, with automatic updates keeping your system current.

FAQ

How does the no-code automated phone response system work?

Wonderchat's no-code solution works by training AI on your existing knowledge base - including websites, documents (PDF, DOCX, TXT), and help desk content. The system automatically understands and responds to customer inquiries in natural language, providing accurate answers instantly. When customers call with common questions, the AI handles these interactions automatically, and for complex issues, it seamlessly routes to human agents with full context. No programming skills are required to set up or maintain the system.

Can the automated response system integrate with our existing tools?

Yes, Wonderchat integrates seamlessly with your existing tech stack, including CRMs, helpdesks (like Zendesk and Freshdesk), and communication tools. We offer native integrations with popular platforms such as HubSpot, Shopify, Slack, Discord, and Google Drive. For additional connectivity, our Zapier integration enables connection to thousands of other applications. We also provide a REST API for programmatic interactions and a JavaScript SDK for custom implementations, ensuring our solution works within your current infrastructure.

How accurate are the automated responses?

Wonderchat delivers highly accurate responses by training exclusively on your approved content. Unlike general AI chatbots, our solution only provides information sourced directly from your knowledge base, eliminating AI hallucinations. The platform features continuous learning capabilities and hallucination correction, allowing you to review and improve responses over time. With automatic and manual re-crawling options, your automated response system stays updated with your latest information, ensuring accuracy and relevance.

What percentage of calls can be automated?

Based on our customer data, Wonderchat's solution can deflect up to 70% of common support queries. The exact percentage varies depending on your industry, customer base, and the nature of support inquiries. Typically, businesses see the highest automation rates for frequently asked questions about policies, product information, account management, and basic troubleshooting. Complex or unique issues that require human judgment are automatically escalated to your support team.

Is the automated phone response system secure for sensitive data?

Absolutely. Wonderchat is built with enterprise-grade security standards, including SOC 2 and GDPR compliance. This makes our solution suitable for organizations handling sensitive customer data and those in regulated industries. We offer flexible deployment options via API/SDK and custom integrations to meet specific security requirements. Our platform is designed to provide secure, scalable, and tailored automated response solutions while maintaining the highest data protection standards.

How long does it take to implement the automated phone system?

With Wonderchat's no-code platform, you can create and deploy a fully functional automated response system in under 5 minutes. The process is straightforward: upload your knowledge base documents, connect to your website for crawling, or sync with your help desk system. The AI automatically processes this information to build its knowledge base. After a quick configuration of your preferences for appearance and behavior, your automated system is ready to handle customer inquiries. Ongoing maintenance is minimal, with automatic updates keeping your system current.

40+ Languages

Starts at $0.02/message

Available 24/7

Start Automating Customer Service Calls

The platform to build AI agents that feel human

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