Chatbot for Oil & Gas

For the small oil and gas team that gets the same equipment and procedure questions again and again. Wonderchat answers only from your manuals and guides, shows the source on every reply, and hands over to a person when it can't find the answer.

Trusted by businesses worldwide

Why Oil & Gas Teams Use a Chatbot on Their Own Documents

Your manuals, procedures and equipment guides already hold the answers. The trouble is that the same questions still arrive by email, on a Slack channel or at someone's desk, and the person who knows where the answer is isn't always free. Wonderchat reads the documents you give it and answers only from them. Every reply shows which manual or page it came from, so whoever asks can check it. When your documents don't have the answer, it says so and hands over to a person with the full conversation. It is not a substitute for a safety decision. It points people to what your documents say, and to a person when they don't say it.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey iโ€™d like to upgrade to enterprise please

Wonderbot

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Easy 5 minute set-up

How Wonderchat Works

Your Documents

Train It on Your Oil & Gas Documentation

Upload your technical manuals, procedures and equipment guides, or connect your website and Google Drive. Wonderchat answers from those documents and nothing else.

PDF and Office files

Website and help center

Google Drive, SharePoint from Scale

Search Your Documents

Get an Answer With the Page It Came From

Ask about equipment specifications or a procedure and get an answer from the matching document, with a link to the source. Wonderchat works in 40+ languages.

Search across all your documents

Source shown on every reply

40+ languages

Answers You Can Check

Source Shown, and a Clear Limit

Every reply shows its source, so the person asking can open the manual and confirm. If the answer isn't in your documents, Wonderchat says so instead of guessing, and lists it as a question your documents couldn't answer.

Source shown on every reply

Says when it can't find the answer

Unanswered questions listed

5-minute set up with our native integration

Start for Free: Set Up Your Oil & Gas Chatbot in 3 Steps

1

Create your AI chatbot โ€“ Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies โ€“ Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules โ€“ AI handles what it can, and escalates what it canโ€™t.

4

Monitor & Optimise with Analytics โ€“ See where customers get stuck and fine-tune responses.

A Person Takes Over

Hand Over to Your Engineers With the Full Chat

When a question needs an engineer or a specialist, Wonderchat passes the conversation to your team in the help desk or unified inbox, with everything already asked and answered.

Handover to a person

Full conversation passed on

Slack and Microsoft Teams from Starter

Security

Security for Your Technical Documents

Wonderchat has SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. Your documents are used only to answer questions from your own agent.

SOC 2 Type II

GDPR, EU-hosted in Frankfurt

HIPAA BAA available

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

How does the chatbot understand oil and gas terminology?

It reads your own drilling manuals, equipment specifications and procedures, so the terms, equipment names and abbreviations it uses are the ones in your documents. It answers only from that content. If a term or a procedure isn't in your documents, it says it couldn't find the answer instead of filling the gap.

Can the chatbot access my proprietary technical documentation?

Only what you give it. You can upload PDF and Office files, connect Google Drive, or point Wonderchat at your website or help center. SharePoint and audio files are available from the Scale plan. Wonderchat has SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available.

How does the chatbot verify the accuracy of its answers?

It doesn't ask you to trust it. Every reply shows the document or page it came from, so you can open the source and check. If your documents don't contain the answer, it says so and hands over to a person. You also see the questions it couldn't answer, which tells you where a manual is missing or out of date.

Can field workers access the chatbot offline or in remote locations?

Wonderchat needs a connection to answer. Field teams can reach it through the chat widget on your website, and from Starter through Slack, Microsoft Teams or WhatsApp, which many people already have on their phones. It does not work offline.

How long does it take to implement the chatbot for my operations?

80% of Wonderchat agents that go live do so the same day. Upload your core manuals, test the answers on questions you know the answer to, then put it live. Start on the free plan with no credit card and add more documents as you go.

Can the chatbot integrate with my existing operational software?

Wonderchat connects to Slack, Microsoft Teams and WhatsApp from Starter. From Basic it syncs tickets with Zendesk and Freshdesk and contacts with HubSpot. It reads your documents and answers questions. It does not take actions inside your operational systems.

FAQ

How does the chatbot understand oil and gas terminology?

It reads your own drilling manuals, equipment specifications and procedures, so the terms, equipment names and abbreviations it uses are the ones in your documents. It answers only from that content. If a term or a procedure isn't in your documents, it says it couldn't find the answer instead of filling the gap.

Can the chatbot access my proprietary technical documentation?

Only what you give it. You can upload PDF and Office files, connect Google Drive, or point Wonderchat at your website or help center. SharePoint and audio files are available from the Scale plan. Wonderchat has SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available.

How does the chatbot verify the accuracy of its answers?

It doesn't ask you to trust it. Every reply shows the document or page it came from, so you can open the source and check. If your documents don't contain the answer, it says so and hands over to a person. You also see the questions it couldn't answer, which tells you where a manual is missing or out of date.

Can field workers access the chatbot offline or in remote locations?

Wonderchat needs a connection to answer. Field teams can reach it through the chat widget on your website, and from Starter through Slack, Microsoft Teams or WhatsApp, which many people already have on their phones. It does not work offline.

How long does it take to implement the chatbot for my operations?

80% of Wonderchat agents that go live do so the same day. Upload your core manuals, test the answers on questions you know the answer to, then put it live. Start on the free plan with no credit card and add more documents as you go.

Can the chatbot integrate with my existing operational software?

Wonderchat connects to Slack, Microsoft Teams and WhatsApp from Starter. From Basic it syncs tickets with Zendesk and Freshdesk and contacts with HubSpot. It reads your documents and answers questions. It does not take actions inside your operational systems.

40+ Languages

Starts at $0.02/message

Available 24/7

Start for free

14-day free trial. No credit card required