Chatbot for Pre-Purchase Questions That Actually Converts
Stop losing leads with generic answers. Our AI chatbot instantly responds to specific product, pricing, and feature questions using your exact documentation, qualifying leads 24/7.
Trusted by businesses worldwide
Why Pre-Purchase Chatbots Need Your Specific Data
Generic chatbots frustrate potential customers with vague answers about your products and pricing, driving away qualified leads when they need specific information most. Wonderchat creates intelligent AI chatbots trained on your exact documentation, websites, and product details. This ensures prospects receive accurate, specific answers about features, pricing, and capabilities - exactly when they're ready to buy. Our pre-purchase chatbots don't just answer questions - they qualify leads, book demos, and integrate with your CRM, creating a seamless path from curiosity to conversion.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Instant Product Knowledge
Train AI on Your Exact Product Data
Upload product documentation, pricing pages, and FAQs to create a chatbot that answers pre-purchase questions with precise, brand-consistent information about your offerings.
Website content integration
PDF documentation upload
Knowledge base connection
Instant Product Knowledge
Train AI on Your Exact Product Data
Upload product documentation, pricing pages, and FAQs to create a chatbot that answers pre-purchase questions with precise, brand-consistent information about your offerings.
Website content integration
PDF documentation upload
Knowledge base connection
Instant Product Knowledge
Train AI on Your Exact Product Data
Upload product documentation, pricing pages, and FAQs to create a chatbot that answers pre-purchase questions with precise, brand-consistent information about your offerings.
Website content integration
PDF documentation upload
Knowledge base connection
Convert Visitors to Qualified Leads
Capture Leads While Answering Questions
When prospects show purchase intent, your chatbot automatically collects contact information and qualifies them based on your criteria, syncing directly to your CRM system.
CRM integration
Meeting scheduling
Qualification workflows
Convert Visitors to Qualified Leads
Capture Leads While Answering Questions
When prospects show purchase intent, your chatbot automatically collects contact information and qualifies them based on your criteria, syncing directly to your CRM system.
CRM integration
Meeting scheduling
Qualification workflows
Convert Visitors to Qualified Leads
Capture Leads While Answering Questions
When prospects show purchase intent, your chatbot automatically collects contact information and qualifies them based on your criteria, syncing directly to your CRM system.
CRM integration
Meeting scheduling
Qualification workflows
Guide the Buying Process
Create Custom Pre-Purchase Workflows
Build multi-step conversation sequences that qualify prospects, address objections, and guide them through your sales funnel based on their specific needs and interests.
Conditional logic paths
Personalized responses
Guided purchase journeys
Guide the Buying Process
Create Custom Pre-Purchase Workflows
Build multi-step conversation sequences that qualify prospects, address objections, and guide them through your sales funnel based on their specific needs and interests.
Conditional logic paths
Personalized responses
Guided purchase journeys
Guide the Buying Process
Create Custom Pre-Purchase Workflows
Build multi-step conversation sequences that qualify prospects, address objections, and guide them through your sales funnel based on their specific needs and interests.
Conditional logic paths
Personalized responses
Guided purchase journeys
5-minute set up
Set Up Your Pre-Purchase Chatbot in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
24/7 Pre-Purchase Support
Answer Common Questions Instantly
Free your sales team from repeatedly answering the same product and pricing questions. Let your chatbot handle these inquiries with consistent, accurate information at any hour.
Round-the-clock availability
Consistent product information
Reduced response time
24/7 Pre-Purchase Support
Answer Common Questions Instantly
Free your sales team from repeatedly answering the same product and pricing questions. Let your chatbot handle these inquiries with consistent, accurate information at any hour.
Round-the-clock availability
Consistent product information
Reduced response time
24/7 Pre-Purchase Support
Answer Common Questions Instantly
Free your sales team from repeatedly answering the same product and pricing questions. Let your chatbot handle these inquiries with consistent, accurate information at any hour.
Round-the-clock availability
Consistent product information
Reduced response time
Seamless Sales Team Handoff
Connect Hot Prospects to Sales Reps
When a prospect is ready to buy or has complex questions, your chatbot can instantly connect them to your sales team via live chat or schedule a follow-up call.
Live agent connection
Email notification system
Conversation context transfer
Seamless Sales Team Handoff
Connect Hot Prospects to Sales Reps
When a prospect is ready to buy or has complex questions, your chatbot can instantly connect them to your sales team via live chat or schedule a follow-up call.
Live agent connection
Email notification system
Conversation context transfer
Seamless Sales Team Handoff
Connect Hot Prospects to Sales Reps
When a prospect is ready to buy or has complex questions, your chatbot can instantly connect them to your sales team via live chat or schedule a follow-up call.
Live agent connection
Email notification system
Conversation context transfer
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your Pre-Purchase Question Chatbot
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does a pre-purchase chatbot increase conversion rates?
Pre-purchase chatbots increase conversion rates by providing immediate, accurate answers to product questions exactly when customers are making buying decisions. By addressing specific concerns about features, pricing, and compatibility in real-time, the chatbot reduces abandonment and hesitation. Wonderchat's AI is particularly effective because it's trained on your exact product documentation, creating a personalized buying experience that builds customer confidence. The chatbot can also qualify leads and schedule demos automatically, moving prospects smoothly through your sales funnel without delays.
What kind of pre-purchase questions can the chatbot answer?
Wonderchat can answer virtually any pre-purchase question that's covered in your product documentation, website, or knowledge base. This includes detailed questions about: - Product features and capabilities - Pricing plans and options - Compatibility with other systems - Implementation requirements - Comparison between different product tiers - Return policies and guarantees - Technical specifications The chatbot provides specific, accurate responses based on your exact documentation rather than generic answers, giving customers the precise information they need to make purchasing decisions.
How do I train the chatbot on my product information?
Training your Wonderchat pre-purchase chatbot is simple and requires no coding. You can: 1. Upload product documentation files (PDF, DOCX, TXT) 2. Connect website URLs for automatic crawling 3. Integrate with existing help desks like Zendesk 4. Add FAQ documents and pricing pages The AI automatically processes this information to create a comprehensive knowledge base. You can also manually add specific responses for common questions and create custom workflows for different product lines or services.
Can the pre-purchase chatbot integrate with my CRM system?
Yes, Wonderchat seamlessly integrates with popular CRM systems including HubSpot, Salesforce, and many others. When the chatbot captures lead information during pre-purchase conversations, it can automatically: - Create new contact records in your CRM - Update existing customer profiles with new information - Tag leads based on product interest or questions asked - Assign leads to appropriate sales representatives - Trigger follow-up sequences based on conversation content This integration ensures that valuable prospect data collected during chatbot interactions flows directly into your sales process.
How does the chatbot handle complex pre-purchase questions?
For complex pre-purchase questions, Wonderchat offers a sophisticated approach: 1. The AI first attempts to answer using its trained knowledge base 2. For nuanced questions requiring human expertise, the chatbot can seamlessly transfer the conversation to your sales team 3. The handoff includes the full conversation history and customer information 4. Sales representatives can join via email notification or live chat interface This hybrid approach ensures prospects always receive accurate information, either from the AI or your team, without frustrating delays or generic responses.
Can I customize the chatbot's appearance for my website?
Absolutely. Wonderchat offers extensive customization options to match your brand identity. You can customize: - Chat widget colors and styling to match your website - Welcome messages and conversation flows - Bot name and personality - Response templates and messaging tone - Widget placement and behavior These customizations ensure the pre-purchase chatbot feels like a natural extension of your website and brand experience, creating a cohesive journey for potential customers.
FAQ
How does a pre-purchase chatbot increase conversion rates?
Pre-purchase chatbots increase conversion rates by providing immediate, accurate answers to product questions exactly when customers are making buying decisions. By addressing specific concerns about features, pricing, and compatibility in real-time, the chatbot reduces abandonment and hesitation. Wonderchat's AI is particularly effective because it's trained on your exact product documentation, creating a personalized buying experience that builds customer confidence. The chatbot can also qualify leads and schedule demos automatically, moving prospects smoothly through your sales funnel without delays.
What kind of pre-purchase questions can the chatbot answer?
Wonderchat can answer virtually any pre-purchase question that's covered in your product documentation, website, or knowledge base. This includes detailed questions about: - Product features and capabilities - Pricing plans and options - Compatibility with other systems - Implementation requirements - Comparison between different product tiers - Return policies and guarantees - Technical specifications The chatbot provides specific, accurate responses based on your exact documentation rather than generic answers, giving customers the precise information they need to make purchasing decisions.
How do I train the chatbot on my product information?
Training your Wonderchat pre-purchase chatbot is simple and requires no coding. You can: 1. Upload product documentation files (PDF, DOCX, TXT) 2. Connect website URLs for automatic crawling 3. Integrate with existing help desks like Zendesk 4. Add FAQ documents and pricing pages The AI automatically processes this information to create a comprehensive knowledge base. You can also manually add specific responses for common questions and create custom workflows for different product lines or services.
Can the pre-purchase chatbot integrate with my CRM system?
Yes, Wonderchat seamlessly integrates with popular CRM systems including HubSpot, Salesforce, and many others. When the chatbot captures lead information during pre-purchase conversations, it can automatically: - Create new contact records in your CRM - Update existing customer profiles with new information - Tag leads based on product interest or questions asked - Assign leads to appropriate sales representatives - Trigger follow-up sequences based on conversation content This integration ensures that valuable prospect data collected during chatbot interactions flows directly into your sales process.
How does the chatbot handle complex pre-purchase questions?
For complex pre-purchase questions, Wonderchat offers a sophisticated approach: 1. The AI first attempts to answer using its trained knowledge base 2. For nuanced questions requiring human expertise, the chatbot can seamlessly transfer the conversation to your sales team 3. The handoff includes the full conversation history and customer information 4. Sales representatives can join via email notification or live chat interface This hybrid approach ensures prospects always receive accurate information, either from the AI or your team, without frustrating delays or generic responses.
Can I customize the chatbot's appearance for my website?
Absolutely. Wonderchat offers extensive customization options to match your brand identity. You can customize: - Chat widget colors and styling to match your website - Welcome messages and conversation flows - Bot name and personality - Response templates and messaging tone - Widget placement and behavior These customizations ensure the pre-purchase chatbot feels like a natural extension of your website and brand experience, creating a cohesive journey for potential customers.
FAQ
How does a pre-purchase chatbot increase conversion rates?
Pre-purchase chatbots increase conversion rates by providing immediate, accurate answers to product questions exactly when customers are making buying decisions. By addressing specific concerns about features, pricing, and compatibility in real-time, the chatbot reduces abandonment and hesitation. Wonderchat's AI is particularly effective because it's trained on your exact product documentation, creating a personalized buying experience that builds customer confidence. The chatbot can also qualify leads and schedule demos automatically, moving prospects smoothly through your sales funnel without delays.
What kind of pre-purchase questions can the chatbot answer?
Wonderchat can answer virtually any pre-purchase question that's covered in your product documentation, website, or knowledge base. This includes detailed questions about: - Product features and capabilities - Pricing plans and options - Compatibility with other systems - Implementation requirements - Comparison between different product tiers - Return policies and guarantees - Technical specifications The chatbot provides specific, accurate responses based on your exact documentation rather than generic answers, giving customers the precise information they need to make purchasing decisions.
How do I train the chatbot on my product information?
Training your Wonderchat pre-purchase chatbot is simple and requires no coding. You can: 1. Upload product documentation files (PDF, DOCX, TXT) 2. Connect website URLs for automatic crawling 3. Integrate with existing help desks like Zendesk 4. Add FAQ documents and pricing pages The AI automatically processes this information to create a comprehensive knowledge base. You can also manually add specific responses for common questions and create custom workflows for different product lines or services.
Can the pre-purchase chatbot integrate with my CRM system?
Yes, Wonderchat seamlessly integrates with popular CRM systems including HubSpot, Salesforce, and many others. When the chatbot captures lead information during pre-purchase conversations, it can automatically: - Create new contact records in your CRM - Update existing customer profiles with new information - Tag leads based on product interest or questions asked - Assign leads to appropriate sales representatives - Trigger follow-up sequences based on conversation content This integration ensures that valuable prospect data collected during chatbot interactions flows directly into your sales process.
How does the chatbot handle complex pre-purchase questions?
For complex pre-purchase questions, Wonderchat offers a sophisticated approach: 1. The AI first attempts to answer using its trained knowledge base 2. For nuanced questions requiring human expertise, the chatbot can seamlessly transfer the conversation to your sales team 3. The handoff includes the full conversation history and customer information 4. Sales representatives can join via email notification or live chat interface This hybrid approach ensures prospects always receive accurate information, either from the AI or your team, without frustrating delays or generic responses.
Can I customize the chatbot's appearance for my website?
Absolutely. Wonderchat offers extensive customization options to match your brand identity. You can customize: - Chat widget colors and styling to match your website - Welcome messages and conversation flows - Bot name and personality - Response templates and messaging tone - Widget placement and behavior These customizations ensure the pre-purchase chatbot feels like a natural extension of your website and brand experience, creating a cohesive journey for potential customers.
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your Pre-Purchase Question Chatbot
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited