Streamline Procurement with AI-Powered Self-Service

Automate routine procurement inquiries and purchase requests. Our AI chatbot handles vendor lookups, PO status, purchasing policies, and requisition guidance—freeing your procurement team for strategic sourcing.

Trusted by businesses worldwide

Why Procurement Teams Choose AI Automation

Procurement work is full of repeat questions and manual follow-ups. Vendors asking about requirements. Employees asking how to submit a PO. Finance asking for status updates. AI automation takes these off your plate by answering routine questions instantly and enforcing your purchasing rules automatically. Our chatbot is trained on your procurement policies and workflows, so it provides accurate, consistent answers while routing complex or high-risk requests to the right approver. This reduces back-and-forth, shortens cycle times, and improves vendor experience without increasing headcount. Procurement teams adopt AI automation because it lets them scale operations without burning out. Less time spent on admin. More time spent on strategic sourcing, compliance, and savings.

Emily

AI Agent

Wonderbot

Welcome to Wonderchat! How can I help you today?

hey i’d like to upgrade to enterprise please

Wonderbot

Sure, please hold on for a second.

Retrieving account details...

Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.

Cancel

Upgrade

Message...

Easy 5 minute set-up

How Wonderchat Works

Requests

Guided Purchase Requisitions

Employees submit purchase requests through conversational guidance. The chatbot ensures all required information is collected before routing for approval.

Step-by-step guidance

Required field validation

Approval routing

Requests

Guided Purchase Requisitions

Employees submit purchase requests through conversational guidance. The chatbot ensures all required information is collected before routing for approval.

Step-by-step guidance

Required field validation

Approval routing

Requests

Guided Purchase Requisitions

Employees submit purchase requests through conversational guidance. The chatbot ensures all required information is collected before routing for approval.

Step-by-step guidance

Required field validation

Approval routing

Vendors

Approved Vendor Lookup

Employees search approved vendor lists, find preferred suppliers for specific categories, and access vendor contact information and pricing agreements.

Vendor search by category

Contact information access

Contract terms visibility

Vendors

Approved Vendor Lookup

Employees search approved vendor lists, find preferred suppliers for specific categories, and access vendor contact information and pricing agreements.

Vendor search by category

Contact information access

Contract terms visibility

Vendors

Approved Vendor Lookup

Employees search approved vendor lists, find preferred suppliers for specific categories, and access vendor contact information and pricing agreements.

Vendor search by category

Contact information access

Contract terms visibility

Tracking

PO Status & Delivery Tracking

Check purchase order status, expected delivery dates, and shipment tracking. Reduces 'where's my order' inquiries to procurement.

Real-time PO status

Delivery date estimates

Shipment tracking links

Tracking

PO Status & Delivery Tracking

Check purchase order status, expected delivery dates, and shipment tracking. Reduces 'where's my order' inquiries to procurement.

Real-time PO status

Delivery date estimates

Shipment tracking links

Tracking

PO Status & Delivery Tracking

Check purchase order status, expected delivery dates, and shipment tracking. Reduces 'where's my order' inquiries to procurement.

Real-time PO status

Delivery date estimates

Shipment tracking links

5-minute set up with our native integration

Automate Your Procurement Workflow

1

Create your AI chatbot – Pick the perfect AI model fit for your support needs.

2

Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.

3

Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.

4

Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.

Policies

Purchasing Policy Guidance

Instant answers about spending limits, approval requirements, vendor qualification, and purchasing procedures. Ensures

Spending limit lookups

Approval matrix guidance

Procedure explanations

Policies

Purchasing Policy Guidance

Instant answers about spending limits, approval requirements, vendor qualification, and purchasing procedures. Ensures

Spending limit lookups

Approval matrix guidance

Procedure explanations

Policies

Purchasing Policy Guidance

Instant answers about spending limits, approval requirements, vendor qualification, and purchasing procedures. Ensures

Spending limit lookups

Approval matrix guidance

Procedure explanations

Budgets

Budget & Spend Visibility

Employees check department budget availability and year-to-date spend before requesting purchases. Reduces declined requests and budget overruns.

Department budget status

YTD spend reporting

Available balance checks

Budgets

Budget & Spend Visibility

Employees check department budget availability and year-to-date spend before requesting purchases. Reduces declined requests and budget overruns.

Department budget status

YTD spend reporting

Available balance checks

Budgets

Budget & Spend Visibility

Employees check department budget availability and year-to-date spend before requesting purchases. Reduces declined requests and budget overruns.

Department budget status

YTD spend reporting

Available balance checks

40+ Languages

Starts at $0.02/message

Available 24/7

Schedule Demo

Testimonials

Businesses with successful customer service start

with Wonderchat

Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.

FAQ

Does it integrate with our ERP or procurement system?

Yes, we integrate with SAP, Oracle, Coupa, Ariba, and other procurement platforms to submit requisitions, check PO status, and access vendor data.

Can it enforce spending limits and approval workflows?

Yes, the chatbot validates requests against spending limits and routes to appropriate approvers based on amount, category, and department rules.

How does it handle new vendor requests?

The chatbot collects vendor information and business justification, then creates a vendor qualification request for your procurement team to evaluate.

Can employees create RFQs or RFPs through the chatbot?

The chatbot can collect RFQ/RFP requirements and create draft documents for procurement review, streamlining the sourcing request process.

What if someone tries to circumvent purchasing policies?

The chatbot enforces policy requirements and can flag unusual requests or patterns for procurement review before processing.

Does it support international purchasing and multi-currency?

Yes, the chatbot handles multi-currency conversions, international vendor information, and location-specific purchasing requirements.

FAQ

Does it integrate with our ERP or procurement system?

Yes, we integrate with SAP, Oracle, Coupa, Ariba, and other procurement platforms to submit requisitions, check PO status, and access vendor data.

Can it enforce spending limits and approval workflows?

Yes, the chatbot validates requests against spending limits and routes to appropriate approvers based on amount, category, and department rules.

How does it handle new vendor requests?

The chatbot collects vendor information and business justification, then creates a vendor qualification request for your procurement team to evaluate.

Can employees create RFQs or RFPs through the chatbot?

The chatbot can collect RFQ/RFP requirements and create draft documents for procurement review, streamlining the sourcing request process.

What if someone tries to circumvent purchasing policies?

The chatbot enforces policy requirements and can flag unusual requests or patterns for procurement review before processing.

Does it support international purchasing and multi-currency?

Yes, the chatbot handles multi-currency conversions, international vendor information, and location-specific purchasing requirements.

FAQ

Does it integrate with our ERP or procurement system?

Yes, we integrate with SAP, Oracle, Coupa, Ariba, and other procurement platforms to submit requisitions, check PO status, and access vendor data.

Can it enforce spending limits and approval workflows?

Yes, the chatbot validates requests against spending limits and routes to appropriate approvers based on amount, category, and department rules.

How does it handle new vendor requests?

The chatbot collects vendor information and business justification, then creates a vendor qualification request for your procurement team to evaluate.

Can employees create RFQs or RFPs through the chatbot?

The chatbot can collect RFQ/RFP requirements and create draft documents for procurement review, streamlining the sourcing request process.

What if someone tries to circumvent purchasing policies?

The chatbot enforces policy requirements and can flag unusual requests or patterns for procurement review before processing.

Does it support international purchasing and multi-currency?

Yes, the chatbot handles multi-currency conversions, international vendor information, and location-specific purchasing requirements.

40+ Languages

Starts at $0.02/message

Available 24/7

Schedule Demo

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited