Question Answering RAG Chatbot for Precise Data Retrieval
Build a no-code question answering RAG chatbot trained on your unique content. Get verifiable, source-attributed answers from your documents while eliminating AI hallucination.
Trusted by businesses worldwide
Why RAG Chatbots Outperform Traditional AI
Traditional chatbots struggle with accuracy and context, often providing generic or incorrect information. Wonderchat's RAG (Retrieval-Augmented Generation) technology solves this by retrieving specific information from your knowledge base before generating responses. Our platform ingests your websites, documents, and files to create an intelligent knowledge foundation that delivers precise, source-verified answers. Whether handling complex legal documents, intricate policies, or technical specifications, you'll provide trustworthy responses while maintaining complete control over your AI's knowledge.

Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
Retrieving account details...
Retrieving account details...
Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works



Powerful RAG Search Technology
Verifiable Answers with Source Attribution
Our advanced AI search engine ingests thousands of documents across your enterprise, transforming fragmented data into a unified knowledge base that delivers precise, source-attributed answers.
Eliminate AI hallucination
Source verification
Advanced indexing capabilities
Powerful RAG Search Technology
Verifiable Answers with Source Attribution
Our advanced AI search engine ingests thousands of documents across your enterprise, transforming fragmented data into a unified knowledge base that delivers precise, source-attributed answers.
Eliminate AI hallucination
Source verification
Advanced indexing capabilities
Powerful RAG Search Technology
Verifiable Answers with Source Attribution
Our advanced AI search engine ingests thousands of documents across your enterprise, transforming fragmented data into a unified knowledge base that delivers precise, source-attributed answers.
Eliminate AI hallucination
Source verification
Advanced indexing capabilities






Flexible Content Ingestion
Train AI on Your Specific Data
Rapidly build a RAG chatbot by uploading documents, crawling websites, or syncing with help desks. Your AI immediately understands complex information specific to your domain.
Multiple file formats
Website crawling
Automatic updates
Flexible Content Ingestion
Train AI on Your Specific Data
Rapidly build a RAG chatbot by uploading documents, crawling websites, or syncing with help desks. Your AI immediately understands complex information specific to your domain.
Multiple file formats
Website crawling
Automatic updates
Flexible Content Ingestion
Train AI on Your Specific Data
Rapidly build a RAG chatbot by uploading documents, crawling websites, or syncing with help desks. Your AI immediately understands complex information specific to your domain.
Multiple file formats
Website crawling
Automatic updates






Continuous Knowledge Refinement
Eliminate Hallucinations With Corrections
Ensure accuracy with our hallucination correction system. When the AI provides an inaccurate answer, administrators can correct it, training the system to avoid similar mistakes in the future.
Hallucination prevention
Accuracy improvement
Continuous learning
Continuous Knowledge Refinement
Eliminate Hallucinations With Corrections
Ensure accuracy with our hallucination correction system. When the AI provides an inaccurate answer, administrators can correct it, training the system to avoid similar mistakes in the future.
Hallucination prevention
Accuracy improvement
Continuous learning
Continuous Knowledge Refinement
Eliminate Hallucinations With Corrections
Ensure accuracy with our hallucination correction system. When the AI provides an inaccurate answer, administrators can correct it, training the system to avoid similar mistakes in the future.
Hallucination prevention
Accuracy improvement
Continuous learning
5-minute set up
Set Up Your RAG Chatbot in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.






Beyond Simple Q&A
Create Complex Conversational Flows
Build sophisticated RAG-powered workflows that guide users through multi-step processes, from document analysis to complex policy interpretations, all while maintaining context and accuracy.
Multi-step conversations
Context retention
Conditional logic
Beyond Simple Q&A
Create Complex Conversational Flows
Build sophisticated RAG-powered workflows that guide users through multi-step processes, from document analysis to complex policy interpretations, all while maintaining context and accuracy.
Multi-step conversations
Context retention
Conditional logic
Beyond Simple Q&A
Create Complex Conversational Flows
Build sophisticated RAG-powered workflows that guide users through multi-step processes, from document analysis to complex policy interpretations, all while maintaining context and accuracy.
Multi-step conversations
Context retention
Conditional logic






Performance Insights
Track Query Patterns and Accuracy
Gain deep analytics on how users interact with your RAG chatbot. Identify knowledge gaps, track resolution rates, and continuously refine your content to improve performance.
Knowledge gap detection
Query pattern analysis
Resolution metrics
Performance Insights
Track Query Patterns and Accuracy
Gain deep analytics on how users interact with your RAG chatbot. Identify knowledge gaps, track resolution rates, and continuously refine your content to improve performance.
Knowledge gap detection
Query pattern analysis
Resolution metrics
Performance Insights
Track Query Patterns and Accuracy
Gain deep analytics on how users interact with your RAG chatbot. Identify knowledge gaps, track resolution rates, and continuously refine your content to improve performance.
Knowledge gap detection
Query pattern analysis
Resolution metrics
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your Question Answering RAG Chatbot
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC

"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."

Josh Levitsky
Global Head of Professional Services, Filewave

“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.

Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”

Bryce Conway
Founder and CEO, 10xTravel

"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."

Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance

Wonderchat is GDPR compliant and AICPA SOC 2 Certified.



FAQ
What is a RAG chatbot and how does it differ from regular chatbots?
A RAG (Retrieval-Augmented Generation) chatbot combines the power of large language models with a retrieval system that pulls relevant information from your specific knowledge base before generating responses. Unlike regular chatbots that rely solely on their pre-trained knowledge, RAG chatbots can access and cite specific information from your documents, websites, and files. This approach significantly reduces hallucinations (making up information) and ensures answers are accurate, relevant to your unique context, and verifiable with source attribution.
What types of documents can I use to train my RAG chatbot?
Wonderchat's platform supports a wide variety of document formats including PDFs, Word documents (DOCX), text files (TXT), and more. You can also train your RAG chatbot by crawling websites and syncing with help desk systems like Zendesk. The platform is designed to handle complex information across multiple sources simultaneously, allowing you to create a comprehensive knowledge base from diverse content types.
How does Wonderchat ensure my RAG chatbot provides accurate answers?
Wonderchat ensures accuracy through several mechanisms: 1. Source attribution - every answer includes references to the original source 2. Hallucination correction - administrators can fix incorrect answers to train the system 3. Continuous learning - the system improves from real interactions 4. Automatic re-crawling - keeps information up-to-date with the latest content These features work together to create a RAG chatbot that delivers precise, verifiable information rather than generating potentially inaccurate responses.
Can I customize the appearance and behavior of my RAG chatbot?
Yes, Wonderchat offers extensive customization options for your RAG chatbot. You can tailor the appearance to match your brand with custom colors, logos, and chat widget styling. Beyond aesthetics, you can also customize the chatbot's behavior, including greeting messages, conversation flows, and response styles. Additionally, you can select from various AI models like OpenAI, Claude, Gemini, and Mistral with no lock-in, giving you flexibility in how your chatbot processes and generates responses.
How does the human handover process work with RAG chatbots?
When your RAG chatbot encounters questions it can't answer or when users specifically request human assistance, Wonderchat offers several handover options: 1. Email escalation - collect user information and route to support email 2. Helpdesk ticket creation - automatically create tickets in systems like Zendesk/Freshdesk 3. Built-in live chat - enable human agents to take over conversations directly 4. Smart routing - direct queries to specific departments based on topic This ensures complex issues are always addressed appropriately while maintaining a seamless user experience.
What analytics do I get about my RAG chatbot's performance?
Wonderchat provides comprehensive analytics on your RAG chatbot's performance, including: - Popular queries and topics users are asking about - Resolution rates showing how effectively queries are answered - Knowledge gaps identifying where your content needs improvement - User satisfaction metrics and feedback - Conversation flow analysis These insights help you continuously optimize both your chatbot's performance and your underlying knowledge base for maximum accuracy and effectiveness.
FAQ
What is a RAG chatbot and how does it differ from regular chatbots?
A RAG (Retrieval-Augmented Generation) chatbot combines the power of large language models with a retrieval system that pulls relevant information from your specific knowledge base before generating responses. Unlike regular chatbots that rely solely on their pre-trained knowledge, RAG chatbots can access and cite specific information from your documents, websites, and files. This approach significantly reduces hallucinations (making up information) and ensures answers are accurate, relevant to your unique context, and verifiable with source attribution.
What types of documents can I use to train my RAG chatbot?
Wonderchat's platform supports a wide variety of document formats including PDFs, Word documents (DOCX), text files (TXT), and more. You can also train your RAG chatbot by crawling websites and syncing with help desk systems like Zendesk. The platform is designed to handle complex information across multiple sources simultaneously, allowing you to create a comprehensive knowledge base from diverse content types.
How does Wonderchat ensure my RAG chatbot provides accurate answers?
Wonderchat ensures accuracy through several mechanisms: 1. Source attribution - every answer includes references to the original source 2. Hallucination correction - administrators can fix incorrect answers to train the system 3. Continuous learning - the system improves from real interactions 4. Automatic re-crawling - keeps information up-to-date with the latest content These features work together to create a RAG chatbot that delivers precise, verifiable information rather than generating potentially inaccurate responses.
Can I customize the appearance and behavior of my RAG chatbot?
Yes, Wonderchat offers extensive customization options for your RAG chatbot. You can tailor the appearance to match your brand with custom colors, logos, and chat widget styling. Beyond aesthetics, you can also customize the chatbot's behavior, including greeting messages, conversation flows, and response styles. Additionally, you can select from various AI models like OpenAI, Claude, Gemini, and Mistral with no lock-in, giving you flexibility in how your chatbot processes and generates responses.
How does the human handover process work with RAG chatbots?
When your RAG chatbot encounters questions it can't answer or when users specifically request human assistance, Wonderchat offers several handover options: 1. Email escalation - collect user information and route to support email 2. Helpdesk ticket creation - automatically create tickets in systems like Zendesk/Freshdesk 3. Built-in live chat - enable human agents to take over conversations directly 4. Smart routing - direct queries to specific departments based on topic This ensures complex issues are always addressed appropriately while maintaining a seamless user experience.
What analytics do I get about my RAG chatbot's performance?
Wonderchat provides comprehensive analytics on your RAG chatbot's performance, including: - Popular queries and topics users are asking about - Resolution rates showing how effectively queries are answered - Knowledge gaps identifying where your content needs improvement - User satisfaction metrics and feedback - Conversation flow analysis These insights help you continuously optimize both your chatbot's performance and your underlying knowledge base for maximum accuracy and effectiveness.
FAQ
What is a RAG chatbot and how does it differ from regular chatbots?
A RAG (Retrieval-Augmented Generation) chatbot combines the power of large language models with a retrieval system that pulls relevant information from your specific knowledge base before generating responses. Unlike regular chatbots that rely solely on their pre-trained knowledge, RAG chatbots can access and cite specific information from your documents, websites, and files. This approach significantly reduces hallucinations (making up information) and ensures answers are accurate, relevant to your unique context, and verifiable with source attribution.
What types of documents can I use to train my RAG chatbot?
Wonderchat's platform supports a wide variety of document formats including PDFs, Word documents (DOCX), text files (TXT), and more. You can also train your RAG chatbot by crawling websites and syncing with help desk systems like Zendesk. The platform is designed to handle complex information across multiple sources simultaneously, allowing you to create a comprehensive knowledge base from diverse content types.
How does Wonderchat ensure my RAG chatbot provides accurate answers?
Wonderchat ensures accuracy through several mechanisms: 1. Source attribution - every answer includes references to the original source 2. Hallucination correction - administrators can fix incorrect answers to train the system 3. Continuous learning - the system improves from real interactions 4. Automatic re-crawling - keeps information up-to-date with the latest content These features work together to create a RAG chatbot that delivers precise, verifiable information rather than generating potentially inaccurate responses.
Can I customize the appearance and behavior of my RAG chatbot?
Yes, Wonderchat offers extensive customization options for your RAG chatbot. You can tailor the appearance to match your brand with custom colors, logos, and chat widget styling. Beyond aesthetics, you can also customize the chatbot's behavior, including greeting messages, conversation flows, and response styles. Additionally, you can select from various AI models like OpenAI, Claude, Gemini, and Mistral with no lock-in, giving you flexibility in how your chatbot processes and generates responses.
How does the human handover process work with RAG chatbots?
When your RAG chatbot encounters questions it can't answer or when users specifically request human assistance, Wonderchat offers several handover options: 1. Email escalation - collect user information and route to support email 2. Helpdesk ticket creation - automatically create tickets in systems like Zendesk/Freshdesk 3. Built-in live chat - enable human agents to take over conversations directly 4. Smart routing - direct queries to specific departments based on topic This ensures complex issues are always addressed appropriately while maintaining a seamless user experience.
What analytics do I get about my RAG chatbot's performance?
Wonderchat provides comprehensive analytics on your RAG chatbot's performance, including: - Popular queries and topics users are asking about - Resolution rates showing how effectively queries are answered - Knowledge gaps identifying where your content needs improvement - User satisfaction metrics and feedback - Conversation flow analysis These insights help you continuously optimize both your chatbot's performance and your underlying knowledge base for maximum accuracy and effectiveness.
40+ Languages
Starts at $0.02/message
Available 24/7
Build Your Question Answering RAG Chatbot
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited






