SaaS Search Engine
Turn your help center and docs into a search engine that answers in plain language, shows the source on every reply and says so when it can't find the answer. Start free, no credit card.
Trusted by businesses worldwide
Why SaaS Teams Add Answer Search to Their Docs
Keyword search returns a list of articles and leaves the reading to your customer. When the answer sits in paragraph four of a page they never opened, the question lands in your inbox or Slack anyway. Wonderchat reads your help center, docs and files, then answers in plain language using only that content. Every reply shows the source it came from, so you can check what the agent said. When your docs don't cover a question, it says so and hands the chat to a person with the full conversation. You also see which questions your docs couldn't answer, which tells you exactly what to write next.
Easy 5 minute set-up
How Wonderchat Works
Answers From Your Docs
Search That Gives an Answer, Not a List of Links
Wonderchat reads your website, help center and files, and answers customer questions using only that content. If the answer isn't in your docs, it doesn't guess.
Crawls your website and help center
Reads PDF and Office files
A source shown on every reply
Your Content, Your Rules
Point It at the Docs You Already Wrote
Connect your site, upload PDFs and Office files, or link a Google Drive folder. Nothing to rewrite: the agent works from the documentation you already maintain, in 40+ languages.
Website and help center
PDF and Office files
Google Drive on every plan
Security
Your Data Stays Where You Expect It
SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. Customers ask questions about your product, and the answers come only from content you chose to add.
SOC 2 Type II
GDPR, EU-hosted in Frankfurt
HIPAA BAA available
5-minute set up with our native integration
Start for Free and Put Answer Search on Your Docs Today
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Control
Know What the Agent Says and What It Can't Answer
Every reply shows its source, so a wrong answer traces back to a page you can fix. When your docs have no answer, the agent says so and hands over to a person with the full chat.
Source shown on every reply
Says when it can't find the answer
Hands over with the full chat
Doc Gaps
See Which Questions Your Docs Missed
Wonderchat shows you the questions it couldn't answer from your content. Write those pages first and the same question stops coming back.
Questions customers actually ask
Unanswered questions listed
Fix the doc, fix the answer
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required