SKU Search Engine for Your Store
Site search often misses part numbers and SKUs. Wonderchat answers from your product pages and catalog files, shows the source on every reply, and says so when it can't find the SKU.
Trusted by businesses worldwide
Why SKU Search Matters When Your Team Is Small
When customers know the exact SKU they want, a generic site search often returns nothing. They then email you, message you on Slack or WhatsApp, or leave. Someone on your team ends up looking up the same product codes again and again. Wonderchat answers from the catalog pages and files you already have. It matches the SKU to your product details, shows which page or file the answer came from, and tells you which codes it couldn't find, so you know what to fix in your catalog. When it can't answer, it hands over to a person with the full conversation.
Easy 5 minute set-up
How Wonderchat Works
SKU Lookup From Your Content
Find a Product by SKU, With the Source Shown
Wonderchat reads your website and product files, so a customer who types an exact SKU gets the product details from your own pages, with a link to where the answer came from.
Exact SKU matches
Product details from your pages
Source shown on every reply
Your Catalog, Your Content
Train It on Your Own Product Data
Point Wonderchat at your website, or upload PDF and Office files or connect Google Drive. It only answers from what you give it, so your product naming stays yours.
Website and help center crawling
PDF, Office files and Google Drive
Answers only from your content
See What It Couldn't Answer
Spot the SKUs Your Catalog Is Missing
Wonderchat tells you which questions your content couldn't answer. Add the missing product page or fix a wrong code in the source, and the next customer gets the right reply.
Unanswered questions listed
Fix it in your own content
Full conversation history
5-minute set up with our native integration
Start for Free: Set Up SKU Search the Same Day
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
A Person When It Matters
Hand Over to Your Team With the Full Chat
When a customer needs a quote, a substitute part or a decision, Wonderchat passes the chat to your team with the whole conversation. It can also share your booking link, such as your Calendly.
Help desk and live chat on every plan
Full conversation passed on
Your booking link shared
Shopify Stores
Product Search and Order Lookup With Shopify
Connect Shopify so Wonderchat can search your products and look up an order when a customer asks. It reads the information and answers. It does not change orders or accounts.
Product search
Order lookup
Read only, no changes to orders
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required