Search by SKU on your Website with AI Chatbots
Generic site search fails to recognize SKUs, costing you sales. Wonderchat's AI chatbot instantly finds products by SKU number, ensuring customers locate exactly what they need.
Trusted by businesses worldwide
The Real Reason Why SKU Search Matters for E-commerce
Traditional website search often struggles with SKU recognition, frustrating customers who know exactly what they want. This leads to abandoned carts, lost sales, and unnecessary support tickets. Wonderchat solves this problem by training AI on your product catalog data, enabling precise SKU recognition and instant product lookup. Our chatbot provides accurate information about availability, specifications, and compatible items - all without requiring customers to navigate complex category structures.
Emily
AI Agent
Wonderbot
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Easy 5 minute set-up
How Wonderchat Works
Powerful SKU Search Capability
Find Any Product Instantly by SKU
Wonderchat crawls your entire website and product catalog, enabling customers to search by exact SKU numbers and get precise product information without navigating complex category structures.
Instant SKU recognition
Complete product details
Works with partial SKUs
Powerful SKU Search Capability
Find Any Product Instantly by SKU
Wonderchat crawls your entire website and product catalog, enabling customers to search by exact SKU numbers and get precise product information without navigating complex category structures.
Instant SKU recognition
Complete product details
Works with partial SKUs
Powerful SKU Search Capability
Find Any Product Instantly by SKU
Wonderchat crawls your entire website and product catalog, enabling customers to search by exact SKU numbers and get precise product information without navigating complex category structures.
Instant SKU recognition
Complete product details
Works with partial SKUs
Product Catalog Integration
Train AI on Your Unique Products
Upload your product database or let Wonderchat crawl your e-commerce site to build a comprehensive SKU knowledge base that understands your specific product naming conventions.
Product catalog crawling
Multi-format support
Automatic SKU detection
Product Catalog Integration
Train AI on Your Unique Products
Upload your product database or let Wonderchat crawl your e-commerce site to build a comprehensive SKU knowledge base that understands your specific product naming conventions.
Product catalog crawling
Multi-format support
Automatic SKU detection
Product Catalog Integration
Train AI on Your Unique Products
Upload your product database or let Wonderchat crawl your e-commerce site to build a comprehensive SKU knowledge base that understands your specific product naming conventions.
Product catalog crawling
Multi-format support
Automatic SKU detection
Accuracy Improvement
Continuous Learning for Perfect Results
Wonderchat's AI continuously learns from customer interactions, improving SKU recognition accuracy over time while allowing you to manually correct any product information as needed.
Self-improving system
Manual corrections
Accuracy tracking
Accuracy Improvement
Continuous Learning for Perfect Results
Wonderchat's AI continuously learns from customer interactions, improving SKU recognition accuracy over time while allowing you to manually correct any product information as needed.
Self-improving system
Manual corrections
Accuracy tracking
Accuracy Improvement
Continuous Learning for Perfect Results
Wonderchat's AI continuously learns from customer interactions, improving SKU recognition accuracy over time while allowing you to manually correct any product information as needed.
Self-improving system
Manual corrections
Accuracy tracking
5-minute set up
Set Up SKU Search in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Streamlined Customer Journey
Guide Customers from SKU to Purchase
Create automated workflows that help customers find products by SKU, answer common questions, and move seamlessly to checkout, reducing cart abandonment and boosting conversions.
Guided buying process
Upsell opportunities
Reduced abandonment
Streamlined Customer Journey
Guide Customers from SKU to Purchase
Create automated workflows that help customers find products by SKU, answer common questions, and move seamlessly to checkout, reducing cart abandonment and boosting conversions.
Guided buying process
Upsell opportunities
Reduced abandonment
Streamlined Customer Journey
Guide Customers from SKU to Purchase
Create automated workflows that help customers find products by SKU, answer common questions, and move seamlessly to checkout, reducing cart abandonment and boosting conversions.
Guided buying process
Upsell opportunities
Reduced abandonment
E-commerce Integration
Connect SKUs to Real-Time Inventory
Integrate with Shopify to provide real-time inventory status, pricing, and order tracking when customers search by SKU, ensuring they always receive accurate, up-to-date product information.
Live inventory status
Accurate pricing
Order tracking
E-commerce Integration
Connect SKUs to Real-Time Inventory
Integrate with Shopify to provide real-time inventory status, pricing, and order tracking when customers search by SKU, ensuring they always receive accurate, up-to-date product information.
Live inventory status
Accurate pricing
Order tracking
E-commerce Integration
Connect SKUs to Real-Time Inventory
Integrate with Shopify to provide real-time inventory status, pricing, and order tracking when customers search by SKU, ensuring they always receive accurate, up-to-date product information.
Live inventory status
Accurate pricing
Order tracking
40+ Languages
Starts at $0.02/message
Available 24/7
Enable SKU Search on Your Website
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
How does Wonderchat recognize SKUs on my website?
Wonderchat crawls and indexes your entire product catalog, including all SKU numbers and associated product information. The AI is specifically trained to recognize alphanumeric SKU formats and match them to the correct product details. When a customer enters a SKU, the system instantly locates the exact item rather than treating it as a generic search term.
Can customers search for partial SKU numbers?
Yes! Wonderchat's AI is intelligent enough to recognize partial SKU searches and provide relevant product matches. This is especially useful when customers only remember part of a SKU or when working with complex product numbering systems. The chatbot can suggest possible matches and help customers narrow down to the exact product they're looking for.
How accurate is the SKU search function?
Wonderchat's SKU search achieves exceptional accuracy because it's specifically trained on your unique product catalog data. Unlike generic search tools that might confuse SKUs with other content, our AI understands the difference between product codes and regular text. The system continuously improves through machine learning and can be manually corrected if any inaccuracies occur.
Does SKU search work with my e-commerce platform?
Wonderchat integrates seamlessly with major e-commerce platforms, including Shopify, and can connect to custom product databases through our API. The system can crawl your product pages directly or ingest product data files in various formats (CSV, JSON, etc.). For enterprise clients with large catalogs, we offer custom integration solutions to ensure comprehensive SKU searchability.
What information appears when a customer searches by SKU?
When a customer searches for a SKU, Wonderchat provides comprehensive product details including name, description, price, availability, images (via links), specifications, and related products. The chatbot can also answer follow-up questions about the product, suggest alternatives if items are out of stock, and even facilitate the purchase process - creating a complete customer service experience from a simple SKU search.
How do I keep SKU data updated in the chatbot?
Wonderchat offers both automatic and manual re-crawling options to keep your product catalog information current. You can set up regular scheduled updates (daily, weekly, etc.) to ensure the chatbot always has the latest SKU data, pricing, and availability information. For immediate updates to critical products, you can trigger manual re-indexing of specific content as needed.
FAQ
How does Wonderchat recognize SKUs on my website?
Wonderchat crawls and indexes your entire product catalog, including all SKU numbers and associated product information. The AI is specifically trained to recognize alphanumeric SKU formats and match them to the correct product details. When a customer enters a SKU, the system instantly locates the exact item rather than treating it as a generic search term.
Can customers search for partial SKU numbers?
Yes! Wonderchat's AI is intelligent enough to recognize partial SKU searches and provide relevant product matches. This is especially useful when customers only remember part of a SKU or when working with complex product numbering systems. The chatbot can suggest possible matches and help customers narrow down to the exact product they're looking for.
How accurate is the SKU search function?
Wonderchat's SKU search achieves exceptional accuracy because it's specifically trained on your unique product catalog data. Unlike generic search tools that might confuse SKUs with other content, our AI understands the difference between product codes and regular text. The system continuously improves through machine learning and can be manually corrected if any inaccuracies occur.
Does SKU search work with my e-commerce platform?
Wonderchat integrates seamlessly with major e-commerce platforms, including Shopify, and can connect to custom product databases through our API. The system can crawl your product pages directly or ingest product data files in various formats (CSV, JSON, etc.). For enterprise clients with large catalogs, we offer custom integration solutions to ensure comprehensive SKU searchability.
What information appears when a customer searches by SKU?
When a customer searches for a SKU, Wonderchat provides comprehensive product details including name, description, price, availability, images (via links), specifications, and related products. The chatbot can also answer follow-up questions about the product, suggest alternatives if items are out of stock, and even facilitate the purchase process - creating a complete customer service experience from a simple SKU search.
How do I keep SKU data updated in the chatbot?
Wonderchat offers both automatic and manual re-crawling options to keep your product catalog information current. You can set up regular scheduled updates (daily, weekly, etc.) to ensure the chatbot always has the latest SKU data, pricing, and availability information. For immediate updates to critical products, you can trigger manual re-indexing of specific content as needed.
FAQ
How does Wonderchat recognize SKUs on my website?
Wonderchat crawls and indexes your entire product catalog, including all SKU numbers and associated product information. The AI is specifically trained to recognize alphanumeric SKU formats and match them to the correct product details. When a customer enters a SKU, the system instantly locates the exact item rather than treating it as a generic search term.
Can customers search for partial SKU numbers?
Yes! Wonderchat's AI is intelligent enough to recognize partial SKU searches and provide relevant product matches. This is especially useful when customers only remember part of a SKU or when working with complex product numbering systems. The chatbot can suggest possible matches and help customers narrow down to the exact product they're looking for.
How accurate is the SKU search function?
Wonderchat's SKU search achieves exceptional accuracy because it's specifically trained on your unique product catalog data. Unlike generic search tools that might confuse SKUs with other content, our AI understands the difference between product codes and regular text. The system continuously improves through machine learning and can be manually corrected if any inaccuracies occur.
Does SKU search work with my e-commerce platform?
Wonderchat integrates seamlessly with major e-commerce platforms, including Shopify, and can connect to custom product databases through our API. The system can crawl your product pages directly or ingest product data files in various formats (CSV, JSON, etc.). For enterprise clients with large catalogs, we offer custom integration solutions to ensure comprehensive SKU searchability.
What information appears when a customer searches by SKU?
When a customer searches for a SKU, Wonderchat provides comprehensive product details including name, description, price, availability, images (via links), specifications, and related products. The chatbot can also answer follow-up questions about the product, suggest alternatives if items are out of stock, and even facilitate the purchase process - creating a complete customer service experience from a simple SKU search.
How do I keep SKU data updated in the chatbot?
Wonderchat offers both automatic and manual re-crawling options to keep your product catalog information current. You can set up regular scheduled updates (daily, weekly, etc.) to ensure the chatbot always has the latest SKU data, pricing, and availability information. For immediate updates to critical products, you can trigger manual re-indexing of specific content as needed.
40+ Languages
Starts at $0.02/message
Available 24/7
Enable SKU Search on Your Website
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited