SOC2 Compliant Chatbot
For small financial and regulated teams that already write their policies down. Wonderchat answers only from your documents, shows the source on every reply, and hands over to a person when it can't find the answer. Security: SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available.
Trusted by businesses worldwide
Why Small Financial Teams Choose a SOC 2 Chatbot
When customers ask about fees, policies or how a product works, the wrong answer is a real problem. Small teams usually answer from Gmail, a shared channel and memory, and the answer depends on who picks it up. Wonderchat answers only from the policy and product documents you give it, and shows the source on every reply. If your documents don't cover the question, it says so and hands over to a person with the full conversation. You can also see which questions your documents couldn't answer. Security: SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available.
Easy 5 minute set-up
How Wonderchat Works
Security
SOC 2 Type II, GDPR, EU-Hosted in Frankfurt
Wonderchat has SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. Ask for the details your security review needs before you connect any documents.
SOC 2 Type II
GDPR, EU-hosted in Frankfurt
HIPAA BAA available
Your Policies
Train It on Your Own Policy Documents
Connect your website and help center, upload PDF and Office files, or connect Google Drive. SharePoint is available from Scale. The agent answers only from what you connect.
PDF and Office files
Website and help center
Google Drive, SharePoint from Scale
Answers You Can Check
Source Shown on Every Reply
Every answer shows the policy page or file it came from, so you and your customer can check it. If your documents don't have the answer, Wonderchat says so instead of guessing.
Source shown on every reply
Answers only from your content
Says when it can't find the answer
5-minute set up with our native integration
Start for Free: Set Up Your SOC 2 Chatbot the Same Day
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
A Person Takes Over
Hand Over Sensitive Questions With the Full Chat
When a question needs a person, such as a specific account or a judgment call, Wonderchat passes the conversation to your team with everything already said, in the help desk or unified inbox.
Full conversation passed on
Help desk and unified inbox
Slack and Microsoft Teams from Starter
Know What It Couldn't Answer
See Every Conversation and Every Gap
Read the conversations your customers had with the agent, and see the questions your documents couldn't answer. Add the missing policy text and the next reply is covered.
Full conversation history
Unanswered questions listed
Fix gaps in your own content
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required