Automate Warranty Coverage Checks & Claims
Stop manually reviewing warranty terms and serial number lookups. Our AI chatbot instantly verifies coverage, processes claims, and guides customers through warranty procedures—24/7.
Trusted by businesses worldwide
Why Warranty Teams Choose AI Automation
Manual warranty validation is slow, inconsistent, and prone to human error—especially when teams must cross-check coverage details across multiple systems, documents, and policy versions. Each delay increases resolution time, frustrates customers, and puts pressure on support and claims teams to make fast decisions with incomplete information. Wonderchat streamlines warranty claims with an AI-powered chatbot that verifies coverage in seconds, guides users through required documentation, and applies warranty rules consistently across every claim. The result is faster approvals, fewer mistakes, reduced back-and-forth, and a smoother claims experience for both teams and customers.
Emily
AI Agent
Wonderbot
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Easy 5 minute set-up
How Wonderchat Works
Validation
Instant Coverage Verification
Enter a serial number and get immediate warranty status, coverage details, and expiration dates. Pulls from your warranty database in real-time.
Serial number instant lookup
Coverage details and limitations
Extended warranty identification
Validation
Instant Coverage Verification
Enter a serial number and get immediate warranty status, coverage details, and expiration dates. Pulls from your warranty database in real-time.
Serial number instant lookup
Coverage details and limitations
Extended warranty identification
Validation
Instant Coverage Verification
Enter a serial number and get immediate warranty status, coverage details, and expiration dates. Pulls from your warranty database in real-time.
Serial number instant lookup
Coverage details and limitations
Extended warranty identification
Processing
Automated Claims Processing
The chatbot collects all required information, validates eligibility, and creates pre-approved claims for simple cases—reducing processing time from days to minutes.
Guided claim submission
Auto-validation of eligibility
Pre-approval for standard claims
Processing
Automated Claims Processing
The chatbot collects all required information, validates eligibility, and creates pre-approved claims for simple cases—reducing processing time from days to minutes.
Guided claim submission
Auto-validation of eligibility
Pre-approval for standard claims
Processing
Automated Claims Processing
The chatbot collects all required information, validates eligibility, and creates pre-approved claims for simple cases—reducing processing time from days to minutes.
Guided claim submission
Auto-validation of eligibility
Pre-approval for standard claims
Documentation
Smart Document Collection
Chatbot requests photos, receipts, and failure descriptions based on warranty requirements. Validates documents before submission to reduce rejections.
Guided photo capture
Receipt OCR validation
Automatic quality checks
Documentation
Smart Document Collection
Chatbot requests photos, receipts, and failure descriptions based on warranty requirements. Validates documents before submission to reduce rejections.
Guided photo capture
Receipt OCR validation
Automatic quality checks
Documentation
Smart Document Collection
Chatbot requests photos, receipts, and failure descriptions based on warranty requirements. Validates documents before submission to reduce rejections.
Guided photo capture
Receipt OCR validation
Automatic quality checks
5-minute set up with our native integration
Launch Your Warranty Automation in Weeks
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Clarity
Plain-Language Policy Explanations
Customers and service centers get warranty terms explained in simple language. The chatbot clarifies what's covered,
Clear coverage explanations
Exclusion transparency
Condition requirements
Clarity
Plain-Language Policy Explanations
Customers and service centers get warranty terms explained in simple language. The chatbot clarifies what's covered,
Clear coverage explanations
Exclusion transparency
Condition requirements
Clarity
Plain-Language Policy Explanations
Customers and service centers get warranty terms explained in simple language. The chatbot clarifies what's covered,
Clear coverage explanations
Exclusion transparency
Condition requirements
Distribution
Dealer & Distributor Portal
Give your distribution network instant warranty lookup and claims submission capability. Reduces support calls and speeds up end-customer resolution.
Partner-branded interface
Bulk serial number checks
Claim status tracking
Distribution
Dealer & Distributor Portal
Give your distribution network instant warranty lookup and claims submission capability. Reduces support calls and speeds up end-customer resolution.
Partner-branded interface
Bulk serial number checks
Claim status tracking
Distribution
Dealer & Distributor Portal
Give your distribution network instant warranty lookup and claims submission capability. Reduces support calls and speeds up end-customer resolution.
Partner-branded interface
Bulk serial number checks
Claim status tracking
40+ Languages
Starts at $0.02/message
Available 24/7
Schedule Demo
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
Can it handle complex warranty scenarios with multiple tiers?
Yes, the chatbot understands tiered warranties, extended coverage, and conditional terms. It can evaluate multiple warranty types simultaneously and recommend the best option.
How does it verify proof of purchase?
The chatbot uses OCR to extract purchase dates and dealer information from receipts, cross-referencing against your sales records when available.
What if a claim requires human review?
The chatbot escalates complex cases to warranty specialists, providing all collected documentation and a summary of the issue for faster human review.
Can customers check warranty status before contacting us?
Yes, you can embed the warranty checker on your website or customer portal for self-service lookups 24/7, reducing inbound support volume.
Does it integrate with our warranty management system?
Yes, we integrate with major warranty platforms (ServiceBench, Servify, Assurant) and can build custom integrations to your proprietary systems.
How do you handle warranty fraud detection?
The chatbot flags suspicious patterns like duplicate serial numbers, mismatched purchase dates, or photos that don't match claimed damage for human investigation.
FAQ
Can it handle complex warranty scenarios with multiple tiers?
Yes, the chatbot understands tiered warranties, extended coverage, and conditional terms. It can evaluate multiple warranty types simultaneously and recommend the best option.
How does it verify proof of purchase?
The chatbot uses OCR to extract purchase dates and dealer information from receipts, cross-referencing against your sales records when available.
What if a claim requires human review?
The chatbot escalates complex cases to warranty specialists, providing all collected documentation and a summary of the issue for faster human review.
Can customers check warranty status before contacting us?
Yes, you can embed the warranty checker on your website or customer portal for self-service lookups 24/7, reducing inbound support volume.
Does it integrate with our warranty management system?
Yes, we integrate with major warranty platforms (ServiceBench, Servify, Assurant) and can build custom integrations to your proprietary systems.
How do you handle warranty fraud detection?
The chatbot flags suspicious patterns like duplicate serial numbers, mismatched purchase dates, or photos that don't match claimed damage for human investigation.
FAQ
Can it handle complex warranty scenarios with multiple tiers?
Yes, the chatbot understands tiered warranties, extended coverage, and conditional terms. It can evaluate multiple warranty types simultaneously and recommend the best option.
How does it verify proof of purchase?
The chatbot uses OCR to extract purchase dates and dealer information from receipts, cross-referencing against your sales records when available.
What if a claim requires human review?
The chatbot escalates complex cases to warranty specialists, providing all collected documentation and a summary of the issue for faster human review.
Can customers check warranty status before contacting us?
Yes, you can embed the warranty checker on your website or customer portal for self-service lookups 24/7, reducing inbound support volume.
Does it integrate with our warranty management system?
Yes, we integrate with major warranty platforms (ServiceBench, Servify, Assurant) and can build custom integrations to your proprietary systems.
How do you handle warranty fraud detection?
The chatbot flags suspicious patterns like duplicate serial numbers, mismatched purchase dates, or photos that don't match claimed damage for human investigation.
40+ Languages
Starts at $0.02/message
Available 24/7
Schedule Demo
14-day free trial. No credit card required
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited