AI Chatbot for Zendesk
Deflect repetitive tickets before they reach your queue. Wonderchat handles FAQs instantly, then escalates complex issues to Zendesk with AI-generated summaries and sentiment analysis.
Trusted by businesses worldwide
Why Zendesk Users Choose Wonderchat
You’re already investing in Zendesk—but your support agents are still overwhelmed by repetitive tickets. Password resets, shipping status checks, refund policies, and other routine questions flood the queue every day, slowing response times and pulling agents away from more complex customer issues. Wonderchat sits in front of Zendesk to deflect up to 70% of these routine inquiries before they ever become tickets. The AI-powered chatbot answers common questions instantly using your existing knowledge base, help docs, and past tickets—giving customers fast answers while dramatically reducing ticket volume. When human support is required, Wonderchat escalates seamlessly by creating a Zendesk ticket automatically. Each ticket includes a clear conversation summary, customer intent, sentiment analysis, and full context, so agents can jump straight to resolution. Built specifically for Zendesk users, Wonderchat delivers powerful AI automation without forcing you to change tools, workflows, or platforms.
Emily
AI Agent
Wonderbot
Welcome to Wonderchat! How can I help you today?
hey i’d like to upgrade to enterprise please
Wonderbot
Sure, please hold on for a second.
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Please confirm that you would like to upgrade to Wonderchat Enterprise. Your Visa card ending in 1234 will be charged $480.00 a year.
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Easy 5 minute set-up
How Wonderchat Works
Native Zendesk Integration
Seamless Ticket Creation & Escalation
When the AI can't resolve an issue, it creates a Zendesk ticket automatically with the conversation history, AI-generated summary, and sentiment analysis. Agents get full context without reading entire transcripts.
One-click Zendesk integration setup
Auto-creates tickets with conversation context
Tags tickets by topic for smart routing
Native Zendesk Integration
Seamless Ticket Creation & Escalation
When the AI can't resolve an issue, it creates a Zendesk ticket automatically with the conversation history, AI-generated summary, and sentiment analysis. Agents get full context without reading entire transcripts.
One-click Zendesk integration setup
Auto-creates tickets with conversation context
Tags tickets by topic for smart routing
Native Zendesk Integration
Seamless Ticket Creation & Escalation
When the AI can't resolve an issue, it creates a Zendesk ticket automatically with the conversation history, AI-generated summary, and sentiment analysis. Agents get full context without reading entire transcripts.
One-click Zendesk integration setup
Auto-creates tickets with conversation context
Tags tickets by topic for smart routing
Ticket Deflection
Reduce Ticket Volume by 70%
Train Wonderchat on your Zendesk knowledge base, FAQs, and help articles. The AI handles common questions (password resets, billing, shipping) instantly—deflecting tickets before they reach your queue.
Answers 70% of routine questions without tickets
Trains on your Zendesk help center in 5 minutes
Auto-syncs monthly (Basic), weekly (Turbo), or daily (Enterprise)
Ticket Deflection
Reduce Ticket Volume by 70%
Train Wonderchat on your Zendesk knowledge base, FAQs, and help articles. The AI handles common questions (password resets, billing, shipping) instantly—deflecting tickets before they reach your queue.
Answers 70% of routine questions without tickets
Trains on your Zendesk help center in 5 minutes
Auto-syncs monthly (Basic), weekly (Turbo), or daily (Enterprise)
Ticket Deflection
Reduce Ticket Volume by 70%
Train Wonderchat on your Zendesk knowledge base, FAQs, and help articles. The AI handles common questions (password resets, billing, shipping) instantly—deflecting tickets before they reach your queue.
Answers 70% of routine questions without tickets
Trains on your Zendesk help center in 5 minutes
Auto-syncs monthly (Basic), weekly (Turbo), or daily (Enterprise)
Smart Escalation
AI Summaries Save Agents 10 Minutes Per Ticket
When escalating to Zendesk, Wonderchat generates a summary of the conversation, identifies customer sentiment (frustrated, neutral, satisfied), and suggests next steps. Agents resolve tickets 2x faster.
AI-generated summaries in every ticket
Sentiment analysis (angry, confused, satisfied)
Conversation context reduces back-and-forth
Smart Escalation
AI Summaries Save Agents 10 Minutes Per Ticket
When escalating to Zendesk, Wonderchat generates a summary of the conversation, identifies customer sentiment (frustrated, neutral, satisfied), and suggests next steps. Agents resolve tickets 2x faster.
AI-generated summaries in every ticket
Sentiment analysis (angry, confused, satisfied)
Conversation context reduces back-and-forth
Smart Escalation
AI Summaries Save Agents 10 Minutes Per Ticket
When escalating to Zendesk, Wonderchat generates a summary of the conversation, identifies customer sentiment (frustrated, neutral, satisfied), and suggests next steps. Agents resolve tickets 2x faster.
AI-generated summaries in every ticket
Sentiment analysis (angry, confused, satisfied)
Conversation context reduces back-and-forth
5-minute set up with our native integration
Automate Tickets & Deflection
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Deflection Analytics
See What's Being Deflected (and What's Not)
Advanced analytics (Turbo+) show deflection rates by topic, most-asked questions, and where the AI struggles. Use insights to improve your knowledge base and train the AI on gaps.
Deflection rate by topic/category
FAQ summary reports (Basic+)
Resolution rate tracking to measure AI performance
Deflection Analytics
See What's Being Deflected (and What's Not)
Advanced analytics (Turbo+) show deflection rates by topic, most-asked questions, and where the AI struggles. Use insights to improve your knowledge base and train the AI on gaps.
Deflection rate by topic/category
FAQ summary reports (Basic+)
Resolution rate tracking to measure AI performance
Deflection Analytics
See What's Being Deflected (and What's Not)
Advanced analytics (Turbo+) show deflection rates by topic, most-asked questions, and where the AI struggles. Use insights to improve your knowledge base and train the AI on gaps.
Deflection rate by topic/category
FAQ summary reports (Basic+)
Resolution rate tracking to measure AI performance
Add AI Without Replacing Zendesk
90% Cheaper Than Zendesk AI Add-Ons
Zendesk's native AI costs $50-100/agent/month on top of your existing plan. Wonderchat starts at $29/month for 1,000 messages—covering unlimited agents. Keep Zendesk, add AI, save thousands.
Starter: $29/month for 1,000 messages
Zendesk AI: $50-100/agent/month (5 agents = $250-500/mo)
Wonderchat Turbo: $299/month for 15,000 messages
Add AI Without Replacing Zendesk
90% Cheaper Than Zendesk AI Add-Ons
Zendesk's native AI costs $50-100/agent/month on top of your existing plan. Wonderchat starts at $29/month for 1,000 messages—covering unlimited agents. Keep Zendesk, add AI, save thousands.
Starter: $29/month for 1,000 messages
Zendesk AI: $50-100/agent/month (5 agents = $250-500/mo)
Wonderchat Turbo: $299/month for 15,000 messages
Add AI Without Replacing Zendesk
90% Cheaper Than Zendesk AI Add-Ons
Zendesk's native AI costs $50-100/agent/month on top of your existing plan. Wonderchat starts at $29/month for 1,000 messages—covering unlimited agents. Keep Zendesk, add AI, save thousands.
Starter: $29/month for 1,000 messages
Zendesk AI: $50-100/agent/month (5 agents = $250-500/mo)
Wonderchat Turbo: $299/month for 15,000 messages
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free Trial
14-day free trial. No credit card required
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
FAQ
Does this replace Zendesk or work alongside it?
Wonderchat works alongside Zendesk. It sits in front of your support queue and deflects routine questions before they become tickets. When the AI can't resolve an issue, it creates a Zendesk ticket with full context. You keep Zendesk for agent workflows—Wonderchat just reduces the volume by 70%.
How does the Zendesk integration work?
Connect your Zendesk account in one click. Wonderchat automatically creates tickets when escalation is needed, attaching conversation history, AI-generated summary, and sentiment analysis. You can map AI topics to Zendesk tags for smart routing. No coding required—setup takes under 5 minutes.
Can it pull from our existing Zendesk knowledge base?
Yes. During setup, point Wonderchat to your Zendesk help center or knowledge base URL. The AI indexes all articles and trains on them in minutes. When customers ask questions, it pulls answers from your existing content and cites the source article.
What happens if the AI gives a wrong answer?
Wonderchat includes confidence scoring on every response. Low-confidence answers trigger escalation to Zendesk automatically. You can also review chatlogs, flag incorrect responses, and the AI learns from corrections. Built-in guardrails prevent out-of-scope answers.
Can agents take over mid-conversation?
Yes. Use live chat (Basic+ plans) to let agents jump into conversations in real-time. Or configure email handover (all plans) for customers who need help outside live chat hours. Agents see full conversation history when they take over.
How much does it cost vs. Zendesk's native AI?
Zendesk AI costs $50-100/agent/month on top of Suite plans. For 5 agents, that's $250-500/month. Wonderchat Starter is $29/month for 1,000 messages (unlimited agents). Turbo is $299/month for 15,000 messages. You save 60-90% and keep Zendesk for what it does best: agent workflows.
FAQ
Does this replace Zendesk or work alongside it?
Wonderchat works alongside Zendesk. It sits in front of your support queue and deflects routine questions before they become tickets. When the AI can't resolve an issue, it creates a Zendesk ticket with full context. You keep Zendesk for agent workflows—Wonderchat just reduces the volume by 70%.
How does the Zendesk integration work?
Connect your Zendesk account in one click. Wonderchat automatically creates tickets when escalation is needed, attaching conversation history, AI-generated summary, and sentiment analysis. You can map AI topics to Zendesk tags for smart routing. No coding required—setup takes under 5 minutes.
Can it pull from our existing Zendesk knowledge base?
Yes. During setup, point Wonderchat to your Zendesk help center or knowledge base URL. The AI indexes all articles and trains on them in minutes. When customers ask questions, it pulls answers from your existing content and cites the source article.
What happens if the AI gives a wrong answer?
Wonderchat includes confidence scoring on every response. Low-confidence answers trigger escalation to Zendesk automatically. You can also review chatlogs, flag incorrect responses, and the AI learns from corrections. Built-in guardrails prevent out-of-scope answers.
Can agents take over mid-conversation?
Yes. Use live chat (Basic+ plans) to let agents jump into conversations in real-time. Or configure email handover (all plans) for customers who need help outside live chat hours. Agents see full conversation history when they take over.
How much does it cost vs. Zendesk's native AI?
Zendesk AI costs $50-100/agent/month on top of Suite plans. For 5 agents, that's $250-500/month. Wonderchat Starter is $29/month for 1,000 messages (unlimited agents). Turbo is $299/month for 15,000 messages. You save 60-90% and keep Zendesk for what it does best: agent workflows.
FAQ
Does this replace Zendesk or work alongside it?
Wonderchat works alongside Zendesk. It sits in front of your support queue and deflects routine questions before they become tickets. When the AI can't resolve an issue, it creates a Zendesk ticket with full context. You keep Zendesk for agent workflows—Wonderchat just reduces the volume by 70%.
How does the Zendesk integration work?
Connect your Zendesk account in one click. Wonderchat automatically creates tickets when escalation is needed, attaching conversation history, AI-generated summary, and sentiment analysis. You can map AI topics to Zendesk tags for smart routing. No coding required—setup takes under 5 minutes.
Can it pull from our existing Zendesk knowledge base?
Yes. During setup, point Wonderchat to your Zendesk help center or knowledge base URL. The AI indexes all articles and trains on them in minutes. When customers ask questions, it pulls answers from your existing content and cites the source article.
What happens if the AI gives a wrong answer?
Wonderchat includes confidence scoring on every response. Low-confidence answers trigger escalation to Zendesk automatically. You can also review chatlogs, flag incorrect responses, and the AI learns from corrections. Built-in guardrails prevent out-of-scope answers.
Can agents take over mid-conversation?
Yes. Use live chat (Basic+ plans) to let agents jump into conversations in real-time. Or configure email handover (all plans) for customers who need help outside live chat hours. Agents see full conversation history when they take over.
How much does it cost vs. Zendesk's native AI?
Zendesk AI costs $50-100/agent/month on top of Suite plans. For 5 agents, that's $250-500/month. Wonderchat Starter is $29/month for 1,000 messages (unlimited agents). Turbo is $299/month for 15,000 messages. You save 60-90% and keep Zendesk for what it does best: agent workflows.
40+ Languages
Starts at $0.02/message
Available 24/7
Start Free Trial
14-day free trial. No credit card required
The platform to build AI agents that feel human
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© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Site
© 2025 Wonderchat Private Limited