An empty chat box is an invitation most visitors decline. They don't know what the agent can do, so they don't ask - and a support or sales opportunity closes before it opens. Wonderchat lets you set how every conversation begins, so it starts somewhere useful.
Configure a greeting that fits the page - a different opener on pricing than on a docs page - and guide new users through onboarding steps that point them toward what they're likely there for. Instead of waiting for someone to guess what to type, the agent opens the door: here's what I can help with, here's where to start. For a new customer, that can be a walkthrough; for a visitor on a product page, a nudge toward the question they're probably asking.
From there it's the same grounded agent throughout: whatever the visitor asks, it answers from your own content and cites the source. The greeting sets the direction; the grounding keeps every answer trustworthy.
Small as it sounds, the opening line is often the difference between a conversation and a bounce. It's part of a SOC 2 Type II certified, GDPR-compliant platform. Decide how your agent says hello, and more visitors actually start talking.
