Private Crawling

Private Crawling

Category

knowledge-sources

Setup

Dashboard, minutes

Channels

Web, WhatsApp, SMS, Slack, Teams

Data handling

SOC 2 Type II · GDPR

Most of your best content isn't public. The detailed answers live in an internal wiki, a customer portal, a knowledge base behind a login - exactly where a normal crawler can't reach. Wonderchat can authenticate into those areas and learn from them like any other source.

Connect a gated site or portal, and the agent crawls the pages you allow behind the login, indexes them, and answers questions from them - grounded in that content and citing the source, the same way it handles your public pages. Nothing is exposed that you didn't connect, and access stays scoped to exactly what you point it at.

This is what makes an agent genuinely useful for internal teams and logged-in customers, rather than limited to the marketing-site surface everyone else can already read. The handbook, the customer-only documentation, the internal process guides - all of it becomes answerable.

When the content changes, the agent re-reads it on your schedule, so answers behind the login stay as current as the ones out front. It's part of a SOC 2 Type II certified, GDPR-compliant platform, so even sensitive gated content is handled to an audited security standard. Point it at what's behind the login, and the knowledge you keep private starts answering - privately.

What you control

  • Which sources private/authenticated site crawling may use

  • Wording for answers you cannot get wrong

  • Who on the team can change it

  • What gets logged and exported

Frequently asked question

Can the AI crawl content behind a login?

Yes. Wonderchat can authenticate into internal wikis, customer portals and gated docs, then answer from those pages the same way it does public content, citing each source.

Is my private content exposed to the public?

Does gated content stay up to date?

See it answer your hardest question — from your own docs.

One agent for support and sales, trained on your content, ready in minutes.