Category
analytics
Setup
Dashboard, minutes
Channels
Web, WhatsApp, SMS, Slack, Teams
Data handling
SOC 2 Type II · GDPR
Gather real-time customer feedback and satisfaction scores without ever disrupting the conversation flow. Built directly into the chat experience, this feature allows customers to share their thoughts and rate their interactions instantly — giving your team a continuous, reliable stream of performance data. Turn every completed conversation into a valuable opportunity to measure quality and improve your service.
What you control
Which sources ratings & feedback collection may use
Wording for answers you cannot get wrong
Who on the team can change it
What gets logged and exported
See it answer your hardest question — from your own docs.
One agent for support and sales, trained on your content, ready in minutes.