Your pipeline runs on Salesforce, and a lead that never makes it there might as well not exist. Wonderchat connects to Salesforce so the conversations your agent qualifies become records in your pipeline, automatically, with the context intact.
When the agent qualifies a visitor, it creates or updates the Salesforce record and attaches the full conversation - what they asked, what they need, how they answered your qualifying questions. Your reps work the lead from real context instead of a name and an email, and nothing falls through the gap between a chat and the CRM. Routing rules you set decide which owner or queue each lead lands in.
Because the agent answers from your own grounded content as it qualifies, the leads reaching Salesforce arrive informed - they've already had their questions answered accurately, so your team picks up a warm conversation rather than starting one from a standing stop.
This is how an AI conversion agent plugs into an enterprise revenue operation without adding manual steps. It's part of a SOC 2 Type II certified, GDPR-compliant platform, so it meets the security bar a Salesforce shop expects before anything connects to the pipeline. Qualify in the conversation, and let Salesforce hold every lead it produces - automatically, with nothing lost in between.
