Chatbot ROI Calculator
See Exactly What A Support Chatbot Is Worth
Plug in your monthly tickets, average handle time, agent hourly cost, and deflection rate. Instantly see hours saved, monthly savings, ROI, and payback period.
Estimate Your Chatbot ROI
Use this to pressure-test a chatbot investment before rolling it into next quarter's budget.
Conservative range: 20–50%.
900
120
$3,000
$2,901
Annual net savings
$34,812
After $1,188 invested in year one.
Year-one ROI
2930.3%
Compared to doing nothing.
Payback period
0.0 months
Time to recoup chatbot + setup cost.
Estimates assume deflected tickets would have been handled 1:1 by a human agent. Adjust deflection to reflect only clearly automatable questions.
Wonderchat
Why Support Teams Build The ROI Case
Deflect Repetitive Tickets
A well-trained chatbot resolves the most common questions instantly so agents focus on the complex ones.
Unlock 24/7 Coverage
The bot answers questions off-hours and across time zones without the cost of a night shift.
Faster First Response
Immediate answers lift CSAT and reduce the volume of follow-up emails that drive rework.
Predictable Support Cost
A flat monthly platform cost replaces the linear scaling of adding agents as ticket volume grows.
Two-minute estimate
How The ROI Calculator Works
1
Enter your monthly support ticket volume and handle time.
2
Add the fully loaded hourly cost of a support agent.
3
Set a realistic chatbot deflection rate and monthly platform cost.
4
Copy the summary or share the numbers with your team.
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