AI Spare Parts Catalog
Customers and technicians keep asking which part fits which machine. Wonderchat answers from your catalog PDFs and manuals, shows the source and hands over to your team when it cannot find the part.
Trusted by businesses worldwide
Why Parts Teams Put a Chat on Their Catalog
Finding the right component means cross-referencing PDFs, spec sheets and old manuals. The same compatibility and part number questions reach your sales or support inbox every week, and one person usually knows the answer. Wonderchat reads your catalog, product manuals and technical documentation, then answers from them only. Every reply shows the source document, so the person can check the part number before ordering. When the catalog does not cover the question, it says so and hands over to your team with the full conversation. Manufacturers such as ESAB use Wonderchat on their product sites. The free plan refills 50 AI replies every month, with no credit card.
Easy 5 minute set-up
How Wonderchat Works
Catalog Search
Search Your Parts Catalog by Asking
Wonderchat reads your parts catalog, spec sheets and technical manuals. Ask about a part, a compatible component or a specification and get the answer with its source.
Catalog PDFs and spec sheets
Cross-reference parts and specs
Source shown on every reply
Your Documents
Train on Your Own Parts Documentation
Add PDF and Office files, your website and help center, or a Google Drive folder. SharePoint and audio files are available from Scale. Wonderchat answers only from what you add.
PDF and Office files
Website and help center
Google Drive folders
Security
Security Facts for Manufacturers
Wonderchat is SOC 2 Type II, GDPR, EU-hosted in Frankfurt, HIPAA BAA available. Answers come only from the documents you add.
SOC 2 Type II
GDPR
EU-hosted in Frankfurt
5-minute set up with our native integration
Start for Free on Your Own Parts Catalog
1
Create your AI chatbot – Pick the perfect AI model fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Repeat Questions
Answer the Same Parts Questions Once
Technicians, field engineers and customers ask the same compatibility and part number questions. Wonderchat answers them from your documentation, and shows which questions your documents could not answer.
Consistent source-cited answers
Unanswered questions listed
40+ languages
Human Handoff
Hand Over Complex Parts Requests
When a request needs a person, such as a quote or an unusual part, the chat goes to your team with the full conversation. Every plan includes a help desk and unified inbox.
Full chat passed over
Zendesk and Freshdesk sync from Basic
Slack and Teams from Starter
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
40+ Languages
Starts at $0.02/message
Available 24/7
Start for free
14-day free trial. No credit card required