One plan, not per outcome
One line on the bill. No fee each time the agent resolves a conversation, and no monthly outcome minimum.
WonderchatIntercom Fin
Fin bills $0.99 per resolution. Wonderchat prints one price.
Fin, formerly Intercom and owned by Salesforce since September 2026, also bills per seat. Wonderchat answers from your docs, with the help desk included.
Trusted by businesses worldwide
Same job. Different invoice.Answers you can check, on a bill you decide.
No seats underneath
You pay for the agent, not for a helpdesk licence sitting under it.
Support and pipeline, one agent
The agent that answers a support question also spots the visitor worth talking to and routes them.
AI customer support
Support that scales without the invoice scaling too
Answers come from content your team approved, with a link back to the source. Anything the agent isn't sure of goes to a person.
[1] Cost
It gets cheaper as you scale.
Conversation volume can grow while your plan stays predictable.
[2] Accuracy
Answers grounded in your knowledge, not AI guesses.
Every response comes from approved sources.
Hey, is it possible to expense office rent through my startup?
Billing Policy · Page 3
Eligible expenses must be ordinary and necessary for the business. Keep receipts and payment records for every reimbursement. Business expenses should be paid from a company account. Office rent may be expensed when the lease is in the company's name. Personal housing costs are not eligible business expenses.
Yes. Office rent can be expensed when the lease and payment records are in your company's name.
One engine, from question to improvement.
Retrieve approved knowledge, ground each answer, and improve responses from every conversation.
Retrieve
Ground
1 Source2 Source
Not sure? Handing off to a human.
Improve
Suggested fixWaiting for response
Apply fix (one click)
[3] Human handoff
The right human steps in.
Every message and source comes with them, so customers never repeat themselves.
Can the Pro plan support 50 client workspaces?
I'm not fully certain which plan fits 50 workspaces, so I'm bringing in Maya from Sales.
Conversation context shared
MayaSales
Hi, I'm Maya. For 50 workspaces, our Business plan is the best fit. I'll help you get set up.
[4] Continuous improvement
Every answer can get better.
Review suggested fixes and apply approved improvements in one click.
Hey, is it possible to expense office rent through my startup?
Suggested improvement
For teams with 50+ workspaces, recommend the business plan.
Improvement applied
Which plan should I use for 60 workspaces?
For 60 workspaces, the Business plan is the best fit.
Compare
Where each one fits
Pick Fin if you want a native inbox and a published accuracy benchmark. Pick us if you've already got a helpdesk and the bill won't sit still.
 | Intercom Fin | |
|---|---|---|
| HOW IT ANSWERS | ||
| Answers from your content | Included | Included |
| Source link on every reply | Included | Included |
| Says when unsure | Included | Included |
| Retries a weak first pass | Included | One pass, then reranks |
| Flags and fixes weak answers | ✓ paid plans | Monitors, on the Pro add-on |
| Published benchmark | Internal only | 76% of 12k+ |
| Trains on site and help centre | Included | Included |
| Trains on files and documents | Included | Included |
| Trains on past tickets | Included | Included |
| Resolution guarantee | Not included | 65% or $1M, ent. |
| WHAT IT COSTS | ||
| Price published | Included | Included |
| No per-resolution tax | Included | $0.99 per outcome |
| Nothing bills itself | Included | Metered |
| Minimum volume | None | 50 outcomes/mo |
| Seats included | 3-5, unlimited on Ent. | $19 / seat |
| Free plan or trial | Free plan + 7-day trial | 14 days, no card |
| WHERE IT RUNS | ||
| Live without a build | Included | ✓ under an hour |
| Runs on your helpdesk | ✓ higher tiers | ✓ no platform fee |
| Native human handover | Included | Included |
| Slack and Teams | Higher tiers | Slack, Teams not named |
| Voice agent | Higher tiers | Included |
| Own inbox and ticketing | ✕ runs on yours | Included |
| PIPELINE & TRUST | ||
| Qualifies leads, same agent | Included | Sold separately |
| SOC 2 Type II | ✓ reports on Ent. | Included |
| Customers claimed | 1k+ businesses | 12k customers |
| EU data residency | ✓ Frankfurt | EU region |
| Independent vendor | Included | Salesforce deal, Jun 2026 |
4.9 / 5 · reviews
Built for support teams that expect more.
Wonderchat: Easy Setup, Helpful Answers, and Responsive Support
Simple, powerful, and backed by excellent support
Effortless FAQ automation with Wonderchat
Easy setup, great onboarding, and excellent accuracy
A practical, reliable platform for business AI assistants
Integrations
Connect the knowledgeyou already run on.
Your help desk feeds the answers, your CRM receives the leads, and your team asks in Slack, Teams or Discord. One agent connects all of it, and every model choice stays yours.
Frequently asked questions
Wonderchat works for founder-led support just as well as it does for a full customer team. Many customers begin with one or two operators and expand access as their support volume grows.
Wonderchat uses a predictable flat plan instead of charging for every successful resolution, so support costs stay clear as conversation volume increases.
Wonderchat can ground answers in your approved websites, help center articles, documents, and other connected knowledge sources—including JavaScript-heavy pages.
Yes. Wonderchat connects with your help desk, CRM, and team channels such as Slack, Microsoft Teams, and Discord while keeping your preferred AI model.
You can configure Wonderchat to hand the conversation to a human when evidence is missing or confidence is low, so uncertain answers do not reach customers unchecked.
Fin publishes roughly 67 to 71% across thousands of customers. That's the market benchmark and anyone can check it. Ours ran about 76% over the last 30 days, measured internally and not yet published or audited. Treat theirs as proven and ours as ours until we publish.
There's no per-resolution tax and nothing bills itself. Your plan includes credits. If you run out, you buy more, on purpose, when you decide to.
Bring your docs. Keep your budget.
Connect your website or documents and see Wonderchat deliver a grounded answer with the source attached.
Customers
Trusted by teams with high standards
Wonderchat helps support teams deliver fast, consistent answers from approved knowledge—without unpredictable per-resolution costs.
Support for College Admissions
Reduce over 90% of repetitive college admissions queries overnight. With over 75% resolution rates, the team saves a significant amount of time.