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Instagram

Work seamlessly between Wonderchat and Instagram

Your help desk holds the answers, your CRM receives the leads, your docs sit in Drive, SharePoint and Notion. Wonderchat reads all of it and hands the result back to the tools your team already has open.

Instagram logo
Try the Instagram integration today.

Category

Messaging

Setup

Log in with your Instagram Business account

Direction

Two-way between Instagram and Wonderchat

Data handling

SOC 2 Type II · GDPR

Connect Wonderchat with Instagram so your AI agent replies to Direct Messages from the same content that powers your website chat. Perfect for answering product questions, order queries and FAQs from your social audience.

Key Features:
  • Connect in Seconds:

    • In your Dashboard, click the Instagram icon under Channels and choose Add Instagram Account.

    • Log in to the Instagram Business account you want to connect.

  • Instant DM Replies:

    • Your agent answers Direct Messages from your trained content.

    • Every conversation is saved in your Wonderchat chatlogs.

  • Configurable:

    • Click the Instagram icon again at any time to adjust your connection settings.

Benefits:
  • Reply to Instagram DMs around the clock

  • Use one knowledge base across all your channels

  • Give social customers faster answers

  • Easy setup for non-technical users

  • Secure authentication via Instagram

Frequently asked question

How do I connect Wonderchat to Instagram?

In your Wonderchat dashboard, click the Instagram icon under Channels, choose Add Instagram Account and log in with your Instagram Business account.

What can I use the Instagram integration for?

How does data move between Wonderchat and Instagram?

See it answer your hardest question — from your own docs.

One agent for support and sales, trained on your content, ready in minutes.