Work seamlessly between Wonderchat and Twilio
Your help desk holds the answers, your CRM receives the leads, your docs sit in Drive, SharePoint and Notion. Wonderchat reads all of it and hands the result back to the tools your team already has open.
This integration enables you to connect Wonderchat with Twilio to send and receive SMS messages and handle voice calls directly from your agent inbox.
How it works:
Go to Chatbots in your Wonderchat dashboard.
Click on the Twilio icon for the chatbot you want to connect.
Enter your Account SID and Auth Token (from your Twilio dashboard).
Click “Connect to Twilio.”
Approve the connection to complete setup.
Once connected, you’ll be able to manage SMS conversations and voice calls seamlessly within Wonderchat.
This setup helps you stay instantly informed of new customer queries via SMS, improving response time and customer engagement.
Frequently asked question
How do I connect Wonderchat to Twilio?
Open the Twilio integration in your Wonderchat dashboard and follow OAuth, about two minutes. You may be asked to sign in and approve access to complete the connection.
What can I use the Twilio integration for?
How does data move between Wonderchat and Twilio?
See it answer your hardest question — from your own docs.
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