Integration

AI Agent for Twilio

Channel Integration

Phone Call

This integration enables you to set up SMS notifications by connecting Wonderchat to Twilio through Zapier. Whenever a new live chat is requested in Wonderchat, an SMS alert is automatically sent to your chosen phone number.

How it works:

  1. Open the Zapier template linking Wonderchat and Twilio.

  2. Select Wonderchat as the app and “New Live Chat Requested” as the trigger.

  3. Connect your Wonderchat account using your API key (found in Wonderchat Settings).

  4. Enter your Chatbot ID (found in your chatbot URL).

  5. Test the trigger to ensure it works.

  6. Connect your Twilio account by entering your Twilio credentials.

  7. Configure the SMS action with sender number, recipient number, and message details (including live chat info).

  8. Test the Zap to confirm you receive SMS alerts for new live chats.

This setup helps you stay instantly informed of new customer queries via SMS, improving response time and customer engagement.

This integration enables you to set up SMS notifications by connecting Wonderchat to Twilio through Zapier. Whenever a new live chat is requested in Wonderchat, an SMS alert is automatically sent to your chosen phone number.

How it works:

  1. Open the Zapier template linking Wonderchat and Twilio.

  2. Select Wonderchat as the app and “New Live Chat Requested” as the trigger.

  3. Connect your Wonderchat account using your API key (found in Wonderchat Settings).

  4. Enter your Chatbot ID (found in your chatbot URL).

  5. Test the trigger to ensure it works.

  6. Connect your Twilio account by entering your Twilio credentials.

  7. Configure the SMS action with sender number, recipient number, and message details (including live chat info).

  8. Test the Zap to confirm you receive SMS alerts for new live chats.

This setup helps you stay instantly informed of new customer queries via SMS, improving response time and customer engagement.

This integration enables you to set up SMS notifications by connecting Wonderchat to Twilio through Zapier. Whenever a new live chat is requested in Wonderchat, an SMS alert is automatically sent to your chosen phone number.

How it works:

  1. Open the Zapier template linking Wonderchat and Twilio.

  2. Select Wonderchat as the app and “New Live Chat Requested” as the trigger.

  3. Connect your Wonderchat account using your API key (found in Wonderchat Settings).

  4. Enter your Chatbot ID (found in your chatbot URL).

  5. Test the trigger to ensure it works.

  6. Connect your Twilio account by entering your Twilio credentials.

  7. Configure the SMS action with sender number, recipient number, and message details (including live chat info).

  8. Test the Zap to confirm you receive SMS alerts for new live chats.

This setup helps you stay instantly informed of new customer queries via SMS, improving response time and customer engagement.

Twilio

Set up SMS alerts by integrating Wonderchat with Twilio via Zapier. Receive instant notifications of new live chat requests to your phone for faster support.

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The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited