Customer Story

How ATCC uses Wonderchat to assist students, collect leads, and answer course questions

AI Study Guide, Sales and Support Agent

Use Cases

Yes

Product Integration

Online RBT Training

Education Type

Challenge

ATCC, a leading provider of RBT education and certification training in Australia needed to streamline support and learning across its student-facing platforms. Their team was fielding repetitive course inquiries, while students lacked real-time access to assistance during their learning journey.

Solution

Wonderchat developed a custom AI agent for ATCC that now plays an integrated role across three core functions: 1) As an AI Study Assistant, embedded within the student dashboard to help learners access course material and explanations instantly 2) As an AI Concierge, handling general inquiries about courses, schedules, and policies 3) As an AI Sales Agent, engaging with prospective students and converting website traffic into leads and sign-ups

Results

Wonderchat's AI agent has become an essential companion for ATCC students, offering real-time academic support throughout their certification journey. With hundreds of queries handled each month, the bot reduces the need for human intervention in common student questions, freeing up administrative bandwidth. The AI also boosts lead conversion by assisting with pre-enrollment questions. By embedding the bot directly into the subscription plans, ATCC ensures every student benefits from round-the-clock support - transforming customer service into a core part of the product value. The multi-role deployment of the AI agent has improved satisfaction, reduced operational strain, and increased the perceived value of ATCC’s educational offerings.

ATCC is a training and certification center for RBT education and ABA therapy courses, offering online learning tools for students and institutions.

Industry

Education

Employees

1-10

Use Case

AI Study Assistant, AI Support Agent, AI Teaching Assistant

40+ Languages

Starts at $0.02/message

Available 24/7

AI agents that service your customers end-to-end

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited

The platform to build AI agents that feel human

© 2025 Wonderchat Private Limited