Personal Shopping Assistant AI Chatbot Template
Transform your e-commerce site with our AI shopping assistant that replicates your best salesperson. Guide buyers with personalized recommendations 24/7, boosting sales and enhancing customer experience.
Trusted by businesses worldwide
About This Template
Our Personal Shopping Assistant AI Chatbot Template transforms your online store into a boutique shopping experience with a virtual stylist at every customer's fingertips. Trained on your product catalog, this AI assistant helps customers discover perfect items through personalized recommendations based on preferences, occasion, and style. This intelligent shopping companion answers product questions, suggests complementary items, and guides customers through the purchasing journey—just like your best in-store associate would. With 24/7 availability, it reduces cart abandonment while collecting valuable customer insights to improve your merchandising strategy.
Answer Common Questions Like:
What sizes do you have available?
Do these shoes run true to size?
Can I get this in blue?
What's your return policy?
Is this item currently on sale?
Easy 5 minute set-up
How Wonderchat Works
Train on Your Content
Deploy AI Agents with Your Knowledge
Build an AI agent that knows your business inside out by training it on your website, documents, and help desk articles in minutes.
Website content crawling
PDF & document uploads
Integrated with 100+ apps and content platforms
Train on Your Content
Deploy AI Agents with Your Knowledge
Build an AI agent that knows your business inside out by training it on your website, documents, and help desk articles in minutes.
Website content crawling
PDF & document uploads
Integrated with 100+ apps and content platforms
Never Miss an Opportunity
Seamless Handoff to Human Teams
When conversations require a human touch, your AI agent can smoothly transition the conversation to your human support or sales team.
Email notification system
Live chat takeover
Conversation history transfer
Never Miss an Opportunity
Seamless Handoff to Human Teams
When conversations require a human touch, your AI agent can smoothly transition the conversation to your human support or sales team.
Email notification system
Live chat takeover
Conversation history transfer
Automate Lead Qualification
Build Custom AI Conversation Flows
Create structured multi-step workflows that qualify leads, collect contact information, and book meetings—all without writing a line of code.
Custom qualifying questions
Contact information collection
Meeting scheduling integration
Automate Lead Qualification
Build Custom AI Conversation Flows
Create structured multi-step workflows that qualify leads, collect contact information, and book meetings—all without writing a line of code.
Custom qualifying questions
Contact information collection
Meeting scheduling integration
5-minute set up
Deploy Your AI Shopping Assistant in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
40+ Languages
Starts at $0.02/message
Available 24/7
Boost Sales With AI Shopping Assistance
14-day free trial. No credit card required
FAQ
How does the AI shopping assistant learn about my products?
The AI shopping assistant learns about your products through Wonderchat's powerful data ingestion capabilities. You can train it by uploading your product catalogs (PDF, DOCX, TXT), crawling your e-commerce website, or connecting existing product databases. The system automatically indexes and understands your entire inventory, including descriptions, specifications, pricing, and availability. Wonderchat's platform ensures your AI assistant stays current with automatic re-crawling options that update the knowledge base whenever your product information changes. This means your virtual shopping assistant always provides accurate, up-to-date recommendations and information to your customers.
Can the shopping assistant recommend products based on customer preferences?
Yes! The shopping assistant excels at making personalized product recommendations based on customer preferences, needs, and shopping history. As customers interact with the AI, it learns their style preferences, budget constraints, and specific requirements to suggest the most relevant products from your catalog. The assistant can ask qualifying questions about occasion, style preference, size, color, and other attributes to narrow down options and present tailored suggestions. It can also recommend complementary items for cross-selling and upselling opportunities, just like your best sales associates would do in person.
Will the shopping assistant integrate with my existing e-commerce platform?
Absolutely. Wonderchat's shopping assistant template is designed to integrate seamlessly with popular e-commerce platforms through our extensive integration capabilities. We offer native integrations with major platforms like Shopify, as well as connections to thousands of applications through Zapier. For more custom needs, our REST API and JavaScript SDK allow for deeper integration with your existing tech stack, including your product inventory systems, CRMs, and customer service tools. This ensures the shopping assistant can access real-time product data, track orders, and provide a cohesive customer experience across your digital touchpoints.
How does the shopping assistant handle complex customer inquiries?
When customers ask complex questions that the AI cannot fully address, the shopping assistant can seamlessly escalate the conversation to human support through our Human Handover feature. This ensures that no customer query goes unanswered. The system can be configured to trigger handovers based on specific conditions, such as when customers ask about custom orders, need specialized styling advice, or have complex product questions. You can route these handovers to specific departments via email, create helpdesk tickets, or enable direct live chat takeover by your support team—ensuring a smooth transition and superior customer experience.
Can I customize the shopping assistant's appearance and tone?
Yes, the shopping assistant is fully customizable to match your brand identity. You can adjust the chatbot's name, appearance, and widget style to align perfectly with your website design. More importantly, you can customize the AI's tone of voice and conversation style to reflect your brand personality—whether that's professional, friendly, witty, or luxury-oriented. This level of customization ensures the shopping assistant becomes a natural extension of your brand experience, creating consistency across all customer touchpoints and strengthening brand recognition and trust.
How does the shopping assistant help convert browsers into buyers?
The shopping assistant significantly improves conversion rates by providing personalized assistance at critical decision points in the customer journey. By answering product questions instantly, offering tailored recommendations, and removing purchase obstacles, it reduces hesitation and cart abandonment. The assistant can also implement custom lead generation workflows to capture contact information and qualify prospects. It can proactively engage with visitors based on their browsing behavior, create urgency around limited offers, and guide customers through checkout processes. These capabilities effectively replicate the persuasive presence of an in-store sales associate in your digital storefront.
FAQ
How does the AI shopping assistant learn about my products?
The AI shopping assistant learns about your products through Wonderchat's powerful data ingestion capabilities. You can train it by uploading your product catalogs (PDF, DOCX, TXT), crawling your e-commerce website, or connecting existing product databases. The system automatically indexes and understands your entire inventory, including descriptions, specifications, pricing, and availability. Wonderchat's platform ensures your AI assistant stays current with automatic re-crawling options that update the knowledge base whenever your product information changes. This means your virtual shopping assistant always provides accurate, up-to-date recommendations and information to your customers.
Can the shopping assistant recommend products based on customer preferences?
Yes! The shopping assistant excels at making personalized product recommendations based on customer preferences, needs, and shopping history. As customers interact with the AI, it learns their style preferences, budget constraints, and specific requirements to suggest the most relevant products from your catalog. The assistant can ask qualifying questions about occasion, style preference, size, color, and other attributes to narrow down options and present tailored suggestions. It can also recommend complementary items for cross-selling and upselling opportunities, just like your best sales associates would do in person.
Will the shopping assistant integrate with my existing e-commerce platform?
Absolutely. Wonderchat's shopping assistant template is designed to integrate seamlessly with popular e-commerce platforms through our extensive integration capabilities. We offer native integrations with major platforms like Shopify, as well as connections to thousands of applications through Zapier. For more custom needs, our REST API and JavaScript SDK allow for deeper integration with your existing tech stack, including your product inventory systems, CRMs, and customer service tools. This ensures the shopping assistant can access real-time product data, track orders, and provide a cohesive customer experience across your digital touchpoints.
How does the shopping assistant handle complex customer inquiries?
When customers ask complex questions that the AI cannot fully address, the shopping assistant can seamlessly escalate the conversation to human support through our Human Handover feature. This ensures that no customer query goes unanswered. The system can be configured to trigger handovers based on specific conditions, such as when customers ask about custom orders, need specialized styling advice, or have complex product questions. You can route these handovers to specific departments via email, create helpdesk tickets, or enable direct live chat takeover by your support team—ensuring a smooth transition and superior customer experience.
Can I customize the shopping assistant's appearance and tone?
Yes, the shopping assistant is fully customizable to match your brand identity. You can adjust the chatbot's name, appearance, and widget style to align perfectly with your website design. More importantly, you can customize the AI's tone of voice and conversation style to reflect your brand personality—whether that's professional, friendly, witty, or luxury-oriented. This level of customization ensures the shopping assistant becomes a natural extension of your brand experience, creating consistency across all customer touchpoints and strengthening brand recognition and trust.
How does the shopping assistant help convert browsers into buyers?
The shopping assistant significantly improves conversion rates by providing personalized assistance at critical decision points in the customer journey. By answering product questions instantly, offering tailored recommendations, and removing purchase obstacles, it reduces hesitation and cart abandonment. The assistant can also implement custom lead generation workflows to capture contact information and qualify prospects. It can proactively engage with visitors based on their browsing behavior, create urgency around limited offers, and guide customers through checkout processes. These capabilities effectively replicate the persuasive presence of an in-store sales associate in your digital storefront.
The platform to build AI agents that feel human
Product
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Product
© 2025 Wonderchat Private Limited
Personal Shopping Assistant AI Chatbot Template
Transform your e-commerce site with our AI shopping assistant that replicates your best salesperson. Guide buyers with personalized recommendations 24/7, boosting sales and enhancing customer experience.
Trusted by businesses worldwide
About This Template
Our Personal Shopping Assistant AI Chatbot Template transforms your online store into a boutique shopping experience with a virtual stylist at every customer's fingertips. Trained on your product catalog, this AI assistant helps customers discover perfect items through personalized recommendations based on preferences, occasion, and style. This intelligent shopping companion answers product questions, suggests complementary items, and guides customers through the purchasing journey—just like your best in-store associate would. With 24/7 availability, it reduces cart abandonment while collecting valuable customer insights to improve your merchandising strategy.
Answer Common Questions Like:
What sizes do you have available?
Do these shoes run true to size?
Can I get this in blue?
What's your return policy?
Is this item currently on sale?
Easy 5 minute set-up
How Wonderchat Works
Automate Lead Qualification
Build Custom AI Conversation Flows
Create structured multi-step workflows that qualify leads, collect contact information, and book meetings—all without writing a line of code.
Custom qualifying questions
Contact information collection
Meeting scheduling integration
Train on Your Content
Deploy AI Agents with Your Knowledge
Build an AI agent that knows your business inside out by training it on your website, documents, and help desk articles in minutes.
Website content crawling
PDF & document uploads
40+ languages supported
Train on Your Content
Deploy AI Agents with Your Knowledge
Build an AI agent that knows your business inside out by training it on your website, documents, and help desk articles in minutes.
Website content crawling
PDF & document uploads
40+ languages supported
Automate Lead Qualification
Build Custom AI Conversation Flows
Create structured multi-step workflows that qualify leads, collect contact information, and book meetings—all without writing a line of code.
Custom qualifying questions
Contact information collection
Meeting scheduling integration
Automate Lead Qualification
Build Custom AI Conversation Flows
Create structured multi-step workflows that qualify leads, collect contact information, and book meetings—all without writing a line of code.
Custom qualifying questions
Contact information collection
Meeting scheduling integration
Enterprise-Grade Security Standards
SOC2 & GDPR Compliant AI Platform
Meet strict regulatory requirements with Wonderchat's enterprise-grade security framework designed specifically for financial institutions handling sensitive customer data.
Verified security protocols
Regulatory compliance assured
Data protection guaranteed
Enterprise-Grade Security Standards
SOC2 & GDPR Compliant AI Platform
Meet strict regulatory requirements with Wonderchat's enterprise-grade security framework designed specifically for financial institutions handling sensitive customer data.
Verified security protocols
Regulatory compliance assured
Data protection guaranteed
Never Miss an Opportunity
Seamless Handoff to Human Teams
When conversations require a human touch, your AI agent can smoothly transition the conversation to your support or sales team.
Email notification system
Live chat takeover
Conversation history transfer
Never Miss an Opportunity
Seamless Handoff to Human Teams
When conversations require a human touch, your AI agent can smoothly transition the conversation to your support or sales team.
Email notification system
Live chat takeover
Conversation history transfer
Compliance Performance Metrics
GDPR Compliance Analytics Dashboard
Monitor your AI agent's compliance performance with comprehensive analytics. Track user data handling, consent management, and potential compliance issues to maintain regulatory adherence and optimize your data protection strategy.
Data processing visibility
Consent tracking metrics
Compliance reporting
5-minute set up
Deploy Your AI Shopping Assistant in Minutes
1
Select the Right AI Model – Pick the perfect fit for your support needs.
2
Train AI with Docs, FAQs & Policies – Upload knowledge base files and site links.
3
Customise Workflows & Escalation Rules – AI handles what it can, and escalates what it can’t.
4
Monitor & Optimise with Analytics – See where customers get stuck and fine-tune responses.
Industry Grade Compliance
Wonderchat is GDPR compliant and AICPA SOC 2 Certified.
Testimonials
Businesses with successful customer service start
with Wonderchat
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
"Wonderchat has made it easier than ever to find the information I need without getting lost in the complexities. It also brings convenience and clarity to my searches."
Josh Levitsky
Global Head of Professional Services, Filewave
“Wonderchat has been a game-changer for bazuba. We’ve seen improved customer satisfaction and a noticeable boost in efficiency. Wonderchat handles our customer queries with precision and speed.
Julien Pflanzl
Web Development Lead, bazuba
“Ever since implementing Wonderchat on our site, I've seen up to a 70% reduction of customer support queries in my inbox.”
Bryce Conway
Founder and CEO, 10xTravel
"Wonderchat has given us the ability to offer real-time answers to our customer’s questions on their terms, pulling from our extensive portfolio of Insurance content. The response has been tremendous."
Ryan Hanley
Founder and President, Rogue Risk LLC
40+ Languages
Starts at $0.02/message
Available 24/7
Boost Sales With AI Shopping Assistance
14-day free trial. No credit card required
FAQ
How does the AI shopping assistant learn about my products?
The AI shopping assistant learns about your products through Wonderchat's powerful data ingestion capabilities. You can train it by uploading your product catalogs (PDF, DOCX, TXT), crawling your e-commerce website, or connecting existing product databases. The system automatically indexes and understands your entire inventory, including descriptions, specifications, pricing, and availability. Wonderchat's platform ensures your AI assistant stays current with automatic re-crawling options that update the knowledge base whenever your product information changes. This means your virtual shopping assistant always provides accurate, up-to-date recommendations and information to your customers.
Can the shopping assistant recommend products based on customer preferences?
Yes! The shopping assistant excels at making personalized product recommendations based on customer preferences, needs, and shopping history. As customers interact with the AI, it learns their style preferences, budget constraints, and specific requirements to suggest the most relevant products from your catalog. The assistant can ask qualifying questions about occasion, style preference, size, color, and other attributes to narrow down options and present tailored suggestions. It can also recommend complementary items for cross-selling and upselling opportunities, just like your best sales associates would do in person.
Will the shopping assistant integrate with my existing e-commerce platform?
Absolutely. Wonderchat's shopping assistant template is designed to integrate seamlessly with popular e-commerce platforms through our extensive integration capabilities. We offer native integrations with major platforms like Shopify, as well as connections to thousands of applications through Zapier. For more custom needs, our REST API and JavaScript SDK allow for deeper integration with your existing tech stack, including your product inventory systems, CRMs, and customer service tools. This ensures the shopping assistant can access real-time product data, track orders, and provide a cohesive customer experience across your digital touchpoints.
How does the shopping assistant handle complex customer inquiries?
When customers ask complex questions that the AI cannot fully address, the shopping assistant can seamlessly escalate the conversation to human support through our Human Handover feature. This ensures that no customer query goes unanswered. The system can be configured to trigger handovers based on specific conditions, such as when customers ask about custom orders, need specialized styling advice, or have complex product questions. You can route these handovers to specific departments via email, create helpdesk tickets, or enable direct live chat takeover by your support team—ensuring a smooth transition and superior customer experience.
Can I customize the shopping assistant's appearance and tone?
Yes, the shopping assistant is fully customizable to match your brand identity. You can adjust the chatbot's name, appearance, and widget style to align perfectly with your website design. More importantly, you can customize the AI's tone of voice and conversation style to reflect your brand personality—whether that's professional, friendly, witty, or luxury-oriented. This level of customization ensures the shopping assistant becomes a natural extension of your brand experience, creating consistency across all customer touchpoints and strengthening brand recognition and trust.
How does the shopping assistant help convert browsers into buyers?
The shopping assistant significantly improves conversion rates by providing personalized assistance at critical decision points in the customer journey. By answering product questions instantly, offering tailored recommendations, and removing purchase obstacles, it reduces hesitation and cart abandonment. The assistant can also implement custom lead generation workflows to capture contact information and qualify prospects. It can proactively engage with visitors based on their browsing behavior, create urgency around limited offers, and guide customers through checkout processes. These capabilities effectively replicate the persuasive presence of an in-store sales associate in your digital storefront.
FAQ
How does the AI shopping assistant learn about my products?
The AI shopping assistant learns about your products through Wonderchat's powerful data ingestion capabilities. You can train it by uploading your product catalogs (PDF, DOCX, TXT), crawling your e-commerce website, or connecting existing product databases. The system automatically indexes and understands your entire inventory, including descriptions, specifications, pricing, and availability. Wonderchat's platform ensures your AI assistant stays current with automatic re-crawling options that update the knowledge base whenever your product information changes. This means your virtual shopping assistant always provides accurate, up-to-date recommendations and information to your customers.
Can the shopping assistant recommend products based on customer preferences?
Yes! The shopping assistant excels at making personalized product recommendations based on customer preferences, needs, and shopping history. As customers interact with the AI, it learns their style preferences, budget constraints, and specific requirements to suggest the most relevant products from your catalog. The assistant can ask qualifying questions about occasion, style preference, size, color, and other attributes to narrow down options and present tailored suggestions. It can also recommend complementary items for cross-selling and upselling opportunities, just like your best sales associates would do in person.
Will the shopping assistant integrate with my existing e-commerce platform?
Absolutely. Wonderchat's shopping assistant template is designed to integrate seamlessly with popular e-commerce platforms through our extensive integration capabilities. We offer native integrations with major platforms like Shopify, as well as connections to thousands of applications through Zapier. For more custom needs, our REST API and JavaScript SDK allow for deeper integration with your existing tech stack, including your product inventory systems, CRMs, and customer service tools. This ensures the shopping assistant can access real-time product data, track orders, and provide a cohesive customer experience across your digital touchpoints.
How does the shopping assistant handle complex customer inquiries?
When customers ask complex questions that the AI cannot fully address, the shopping assistant can seamlessly escalate the conversation to human support through our Human Handover feature. This ensures that no customer query goes unanswered. The system can be configured to trigger handovers based on specific conditions, such as when customers ask about custom orders, need specialized styling advice, or have complex product questions. You can route these handovers to specific departments via email, create helpdesk tickets, or enable direct live chat takeover by your support team—ensuring a smooth transition and superior customer experience.
Can I customize the shopping assistant's appearance and tone?
Yes, the shopping assistant is fully customizable to match your brand identity. You can adjust the chatbot's name, appearance, and widget style to align perfectly with your website design. More importantly, you can customize the AI's tone of voice and conversation style to reflect your brand personality—whether that's professional, friendly, witty, or luxury-oriented. This level of customization ensures the shopping assistant becomes a natural extension of your brand experience, creating consistency across all customer touchpoints and strengthening brand recognition and trust.
How does the shopping assistant help convert browsers into buyers?
The shopping assistant significantly improves conversion rates by providing personalized assistance at critical decision points in the customer journey. By answering product questions instantly, offering tailored recommendations, and removing purchase obstacles, it reduces hesitation and cart abandonment. The assistant can also implement custom lead generation workflows to capture contact information and qualify prospects. It can proactively engage with visitors based on their browsing behavior, create urgency around limited offers, and guide customers through checkout processes. These capabilities effectively replicate the persuasive presence of an in-store sales associate in your digital storefront.
The platform to build AI agents that feel human
Product
© 2025 Wonderchat Private Limited
The platform to build AI agents that feel human
Product
© 2025 Wonderchat Private Limited